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SUMMARY OF QUALIFICATIONS * Managed 82 employees * Customer Service driven * Increased yearly revenue from 74% to 93.7% * Increased customer satisfaction from 47% to 97.2% * Reduced turnover rate from 60% to 94% * Organize needs and effectively manages resources * Communicate clearly and concisely * Lead individuals and groups toward desired outcomes * Customer oriented * Direct complex programs and processes * Articulates ...
I am a RN, BSN, R-CPT with over 20+ years of medical experience in home health care as PDN, CICU, Telemetry, and Medical-Surgical in the hospital setting, and 1 year in skilled care/assisted living nursing facility. Pay attention to details with my patient"s assessment, VS, psychosocial background, teaching for patient and family, and any related treatments deemed appropriate. I am curretnly
Objective: To obtain a position within a professional setting, utilizing my twenty years of customer service and office administration experience. I am an excellent problem solver with proficient organizational, customer service, team building and team management skills. I am a team player who is always working to establish trust with the general consumer, internal staff and management.
Driven and compassionate healthcare professional with 11years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness. Seeking a position to develop and implement new and innovative health care improvement processes and admission procedures.