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Online Resumes with "voice engineer"
As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...
Professional challenging and rewarding position with prospects and opportunities for growth.
I believe "Customer Satisfaction" is a must in every aspect of supporting an infrastructure. This is our job! It seems to me that over the years this part of one's job has taken a back seat for some unknown reason. Perhaps cost of a project or support of equipment?? Bottom line is "Get things done right, on time and within budget"!!
Tags for this Online Resume: Nortel Support for 67 Remote Sites, Global Toll Free Routing, Disaster Recovery Design/Support, Call Pilot & Octel VM, Symposium Contact Center Support, PRI & LD Circuit ordering and Support