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Online Resumes with "telecom expense management"
I am an experienced, versatile, results-driven telecom professional with over 15 years of project implementation and telecom expense management experience. Expertise includes needs assessment, requirements management, field hardware/software support, and end-user/system-admin training. Detailed knowledge and familiarity with wireless and wired line communications technologies. Strong presentation, customer service and proje...
Highly proficient and experienced professional adept in telecom / network financial analysis and expense management. Detail-focused and tenacious problem solver noted for technical expertise, business acumen, continual process improvement, organizational and management skills, and a strong sense of company loyalty; dedicated to achieving bottom-line goals for both profitability and customer satisfaction.
I am a Dedicated Telecom Expense Management professional with 15 years experience in Cost Savings and Analysis, Contract Compliance, Vendor Dispute Tracking and Resolution, Billing Audit, Team building and Process improvement.
The opportunity to head an IS/IT department developing staff, creating business process efficiencies and value. I desire an environment where I can form partnerships with other department heads helping them accomplish their goals.
QUALIFICATIONS Exceptional results in Telecom cost savings. Experience in Network Optimization. Vendor Management, Contract Negotiations. Strong analytical skills with a proven ability to negotiate and win disputes with telecom carriers while maintaining excellent working relationship. Very knowledgeable of vendor tariffs and contracts, billing formats. Experience in managing, general ledger, variance analysis, and accrual ...
Tags for this Online Resume: Invoice Auditing, Dispute Filing, Billing, Network Circuit Management, Policies and Procedures, Voice / Data / Wireless, AT&T, Telecom Expense Management, Contracts and Tariffs, Telecommunications, Variance Analysis
Career Summary Hard-working, dedicated, detail-oriented professional, who has recovered over $1 million in credits from Telecommunications vendors for over-billed charges over a 14-year career as a billing analyst. I have excellent communication skills dealing with vendors, internal management and clients regarding Telecom Circuit Ordering and Provisioning Telecom Expense Management, Project Management. Budgeting, Accounts ...
Skills Summary Data Management: Business Intelligence Leadership * Oracle * WebFOCUS * Project Management * Hadoop - Hortonworks * Tableau * Team Building/Coordination * ETL - IBM Datastage * SAS * Vendor Management * Data Modeling * IBM Cognos * Training and Development * Relational Databases * SQL * Strategic Planning * Star schema * Dashboarding * Cross Organizational Management * Data Governance * Sharepoint * Collabora...
SKILL SUMMARY * Long-Term IT Organizational/Leadership * Project Planning/Management * Staff Training and Development * Strategic Technology Planning/Execution * Global Operations Management * Test Automation/Planning * Budgeting & Cost Control * Vendor Contract Management * Telecom Expense Management * Move, Adds, Changes, Disconnects (MACDs) * Change Management * Telecom circuit/line provisioning (Domestic/Global) * Hardw...
Tags for this Online Resume: Billing, Cisco Unified Communications Manager, Connectivity, Distribution, Telecommunications, Telecommunications Systems, Wide Area Network, Communications, Data Communications, Disaster Recovery
Profile * Outstanding reputation for generating and building long-term business relationships * Harnesses customer data and leverages new technology to deliver personalized and integrated customer journeys * Resourceful and flexible with strong interpersonal, communication, and organizational abilities * Experience leading, directing, and guiding global virtual work teams and navigating cultural challenges * Highly organize...
Tags for this Online Resume: Business Intelligence, Process Improvement, Customer Relationship Management, Digital Channels, Chat, Account Management, Vendor Management, Customer Loyalty, Agile Project Management, SDLC Project Management, Operations, Customer Success, Business Requirements, Global Help Desk, IVR Technology, Customer Experience Trends, Customer Insights, Customer Empathy, Digital & Voice Channels, Customer Facing, Voice of the Customer, Customer Journey Mapping, Program Management, Training, Customer Touch Points, Customer Interactions, Optimization, Wireless Devices & Services, Mobility Management, Telecom Expense Management, Leader, Maximizing Engagement, Interaction Improvements, Complex Issue Tracking and Resolution, Strong Communicator, Enhance Business Value Propositions, Multi Channel Support Strategies, Customer Experience Principles, Continuous Improvement, Closed Feedback Loop, Customer Experience Strategy, Design, & Delivery, Cross Functional Management
SUMMARY An innovative and results-driven Operations Executive, specializing in the telecommunications industry, with extensive expertise in sales, marketing, account management, Telecommunications Expense Management (TEM), outsourcing, P&L management, procurement, and revenue enhancement. A proven track record of success in building and managing successful relationships with key clients and accounts. Possesses a keen knowle...