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Online Resumes with "technical analyst"
My goal is to find a position that will not only be satisfying but will also allow me to support my family and help friends in need. I love technical work and as a long term goal, I hope to complete my Computer Science degree and eventually help my kids with their college aspirations.
An IT professional with extensive experience in the administration and support of information systems. Expertise in the implementation, analysis, optimization, troubleshooting, and documentation of hardware and software solutions across a diverse range of client accounts. A resourceful and experienced organizer with over eleven years of managerial and five years field service experience leading and motivating teams to cons...
Accomplished senior technical analyst with 17 years experience in IT Support, leadership/management, solution delivery, technical troubleshooting and software/hardware repair. Assisted in the implementation of the E-Commerce support team. Created SLAs which lead to first call resolution 80% of the time. Implemented the process for 2nd and 3rd level escalations. Provided high level of support for E-Commerce support team w...
Very detailed oriented technical business analyst that loves solving problems for the end-users. Strong ability to communicate between the technical team and the end-user.
Technical Analyst, Helpdesk Specialist, Desktop Engineer, Process Improvement Specialist for the last ten years and do have an ITIL certification and Global Service Management experience.
Quality programming and testing. Communicate results and reporting as directed.
I enjoy being among people, interacting with them and taking initiative in all activities. Therefore, I expect the same from my job. I wish my job to provide me with enough opportunities to grow and develop as a person, apart from providing me a good career.
To obtain a full-time position in the field of information technology with an emphasis on technology integration; special interests include data analysis, consulting, systems analysis, and GIS