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Online Resumes with "sla s"



IT Service Delivery / Information Security Management - 20 Years of Experience - Front Range Area

Accomplished IT service delivery and project manager recognized for excellent hands on leadership skills and the ability to successfully navigate complex challenges in a fast-paced environment. Adaptable, versatile, and efficient with an impeccable work ethic. Highly adept at process improvement and fostering a collaborative team environment. Certifications: Microsoft Certified Professional, ITIL v3, Network + (Dec '15), ...

Tags for this Online Resume: Leadership, Incident Management, Process Improvement, IT Strategy , Communication, Information Security, Problem Solver, Compliance

Team Leader - 20 Years of Experience - Near 06770

Proven track record to ensure team target SLA’s & Metrics are met. Demonstrate leadership principles and act as a role model. Trouble-shoot, resolve and escalate user issues appropriately that technicians are unable to resolve and provide feedback to upper Management. Tracked & maintained aging open tasks for Desktop Support & review performance results and determines opportunities for improvement. In-depth knowledge of...

Tags for this Online Resume: Metrics, SLA, Customer Service, detail oriented, escalations, performance, Prioritize

Lawyer - 17 Years of Experience - Near 11783

I most recently served as Director of IT Contracts (IT Counsel) for North Shore-LIJ Health System, the 3rd largest, non-profit healthcare system in the US consisting of more than 60,000 employees, 19 hospitals, an insurance company, medical school, over 400 ambulatory and physician practices and 70 affiliated facilities with an operating budget of nearly $8 Billion counseling executive management including the Chief Informa...

Tags for this Online Resume: Privacy, CIPP, Contracts, Procurement, Counsel, COPPA, HIPAA, IP

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DIRECTOR - GLOBAL APPLICATIONS

A senior manager with a combination of vision and corporate realism, I have been acknowledged for my capacity to harness the enthusiasm and talents of others, identify core issues, and exploit the necessary resources available to stretch funds and achieve technology objectives.

Ideal Companies: Microsoft, Nike, Amazon, Starbucks, AT&T, Expedia,

Tags for this Online Resume: IT Strategy, Project Management, Offshore Operations, Vendor Negotiations, Customer Relationship Management, Customer Relationship Management, Management, Program Manager, Compensation, Consulting, Account Management, MySQL, PhP, Apache, Linux

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Sr. Application Operations Engineer/Technical Project Manager

An Application Implementation and Management Professional with experience implementing software developments projects that support critical business strategies and enterprise users: collaborating with cross functional teams to ensure applications� high-availability, optimal performance, sustainability of production business processes throughout the enterprise.

Ideal Companies: Consulting, Professional Services

Tags for this Online Resume: Project Management, Technical Lead, Application Implementation, Business Intelligence, Windows Server, ERP, Microsoft SQL Server, Microsoft Windows, Regression Testing, Systems Engineer, Test, Structured Query Language, Management, Support

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Seasoned Assitant Vice President - 15 Years of Experience

Seasoned AVP dedicated to bring organizations to the next phase of growth and development. Diligent and motivated to improve processes, streamline operations and increase revenue

Ideal Companies: Adobe, Apple, Microsoft, Oracle, Hewlett Packard, Yahoo, Google, IBM, Symantec, Facebook, Amazon.com INC, Dell Inc, General Electric, Raytheon, US Bank, Merrill Lynch, Deloitte, PNC Bank, Charles Schwab, Capital One, JP Morgan, Chase, Bank of America, Fidelity Investments, HSBC Bank, American Express

Tags for this Online Resume: Project Management, Project Planning, Project Development, Customer Relations Specialist, Process Improvement, Quality Assurance, Quality Control, Results-Oriented, Risk Management, Human Resources Management, Performance Measurement, Startups, Turnarounds, Cost Reduction Strategies, Strategic Planning, Workflow Planning, Finance Background, Financing, Employee Relations, Sales, Leadership, Natural Leader, Delegation, River Forest, Illinois, 60305, Vice President, Assistant Vice President, VP, AVP, Chicago, Oak Park, Business Development, Performance optimization, New Business Development, Budgeting, Finance, Corporate administration, World class organization, Crisis management, Organizational Leadership, Profitability improvement, Multi-site operations, Joint Ventures, Alliances, Consensus building, Consensus Teaming, Decision-Making, Benchmarking, Best Practices

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Network Engineer - 14 Years of Experience - Near New Orleans

A top-performing, multi-skilled and fast-learning IT Professional seeking positions in Network Administration, Information Assurance, and Technology Consultation, credited with combining expertise from multiple skill sets to deliver superior support in highly competitive markets across a variety of fields. I possess strong expertise in large PC/Network Hardware/Software networks for complex organizations as well as proactiv...

Ideal Companies: Cisco, Microsoft, Brocade, Boeing

Tags for this Online Resume: Troubleshooting, Active Directory, Cisco Routing, Switching & Security, Solar Winds Orion, Deep Dive Research & Analysis, Project/Team Coordination, IA Audits & Scans, Enterprise Network Remediation, VMware, Cisco ISE, Nessus Vulnerability Scanner, STIG Compliance, Cisco IOS, Wireshark, XML scripts, Test Plans/Procedures, Coordinated Projects, Service Level Agreements, HIPS, PKI, Situation Report's, WSUS, Windows Server

Project Manager - 15 Years of Experience - Near 25213

Exceptional at working with supervisors, other managers and technicians from all fields of technology to complete projects as assigned. * Launched and managed onsite warehouse of over $100,000.00 in parts, hard drives, system boards, video cards, memory, etc. * Technical Account Manager responsible for 50+ HUD sites, and technicians nationwide for over 10 years. * Provided leadership, coaching, guidance, and training and c...

Tags for this Online Resume: Comptia A , Dell certified, ITIL level 1, LAN support, Server Support, SAN , Cisco, Cisco Routers, Dell, HP, Microsoft Windows, Routers, Sun Solaris Operating System, Video

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Managing Director

Profile: Experienced Global Business Services Operations Director within Contract Administration, Renewal Sales Support, Programs/Project Management and Global Revenue Operations. Expertise in end to end processes, delivery excellence, and strategic account management. Organizational leadership and team player with the highest level of integrity and inclusion in alignment to the strategic and business visions. Qualification...

Ideal Companies: Open - preferably small to medium size company. Working remote possibilities

Tags for this Online Resume: Management, Services, Shared Services, Leadership, P&L, Sales, Sales Support, Support, EMC, Transitions, Operations, Innovation, Transformation Leader, Results Driven & Customer Value, Strategic Agility, Business Acumen

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Project Manager

Skilled systems analyst with solid history of effective large-scale technical implementation at multiple site, specifically retail stores. Experienced with planning, leading, and executing all phases of project management. Able to reduce cost while increasing quality of service and introducing new technologies. Broad knowledge of coordinating cross-functional teams and building cohesion. Strong ability to critically think a...

Tags for this Online Resume: New Jersey, System Support, Customer Service, Test, Business Analysis, Business Analyst, Audit, Budgeting, Cost Control

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Tested and Proven Manager

Areas of Expertise Strategic Planning * Vendor Management * Contract Management Communications * Budgets * Business Growth * Customer Service * Coaching Key Performance Indicators (KPIs) * Microsoft Office * Negotiations * Project Management Problem Management * Presentation Skills * Performance Management * Time Management

Tags for this Online Resume: Account Management, Accounts Payable, Audit, Financial, Financial Management, Management, Planning, Pricing, Reporting Tools, Strategic Planning