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Online Resumes with "sla s"

Featured Profile

Featured Profile

Project Manager of Product Implementations - 15 years experience - Miami

I have over 15 years experience in Managing of Technical/Facilities Implementations and maintenance in the Telecommunication industry. I am detail oriented, and competent in vendor negotiation, drafting and contract management. Some of my primary functions consist of vendor collaboration in designing, reviewing, procurement and creating the Scope of Work (SOW). The SOW documents define a complete action list of items incl...

Tags for this Online Resume: Telecom Manager, Project Manager, Procurement Manager, Facility Manager, Development Project Manager, Manager of Technical Implementations

Featured Profile

Offshore\Onshore\Nearshore Knowledge Transfer

Senior level IT Manager with over 10 years experience, working with teams on shore as well as off shore, available for 100% travel. Currently managing a 24/7/365 help desk support team, supporting client employees round the world. Working with the Wounded Warrior Project for off-hour support\remote support, meeting the additional challenges of managing off site and off-hour employees, in a client environment that holds cont...

Tags for this Online Resume: Six Sigma, ITILv3, NET +, BPO, A+, Offshore

Director IT Infrastructure Operations, 15+ years - DFW area

Global technology leader with demonstrated success and execution of strategic technology and business alignment. Developed, aligned and managed vendor contractual multi-million dollar agreements, established SLA’s and process/connections to consistent resolution for conflicts. Exhibited exceptional leadership capabilities, creating organizational alignment and transformational team building.

Featured Profile

Operational Risk Manager, Operations Manager, Jacksonville FL 24 Years experience

To continue career in Mortgage Operations/Risk Management with a fast paced organization; with opportunity to add value while experiencing continued growth and learning through increased levels of responsibility.

Ideal Companies: Larger, established organizations in the mortgage banking arena

Tags for this Online Resume: Risk Management, Mortgage Underwriting, Mortgage Processing, Mortgage Credit Review, Mortgage Operations Management, Process Development/Implementation, Team Building/Mentoring/Performance Management

Call Center Supervisor, Manager, Georgia

IT/Telecommunications Professional with extensive experience in Customer Service, Technical Support and Management in the telecommunications and wireless environment. I am currently seeking a supervisor or manager position in IT, Call Center or Network Operations Center. Proven ability to monitor and support the health and availability of voice and data network devices. Strong analytical skills to interpret quantitative ...

Featured Profile

Over 20 years of IT experience!

As a Cloud Infrastructure Architect/Engineer, I have extensive experience in both the design and hands-on implementation/administration of infrastructures that include VMware, Windows Server, Blade Systems, and Storage. I have a proven ability to work with all levels of management, create and manage budgets, effectively manage projects, provide innovative solutions to issues, generate substantial ROI, and supervise staff. ...

Tags for this Online Resume: vmware, cloud, virtualization, windows, sql, exchange

Revenue Management - 10 Years of Experience - Near 30269

Current Career Goals To join an organization where I have the ability to grow and make changes where needed that will improve the organization. I have over ten years of managerial experience with approximately 70 direct reports. I have part of the change management team where we created SLA’s that were designed to increase operational efficiencies by improving the product while reducing costs. My responsibilities incl...

Application Support

Application Support with combination of 16+ years of technical expertise in Application Support of Solaris/Linux Object Servers, Production Support of MVS mainframe, online, batch, and midrange applications. Possess an expert knowledge of operating systems, applications, programming environments, network elements, interfaces, and databases. Strong program and project management experience, understanding of timelines and sta...

Tags for this Online Resume: St. Louis, Tivoli Netcool, Oracle, Unix, Mainframe, SQL Developer, JCL, Java

Direcotr of IT

Don is a proven leader in Information Technology. With over 15 yrs of experience implementing Mainframe, Distributed Systems Technology and Storage Area Networks. Build out of new Data Centers and Networks as well as Migrations and Re-location of existing Data Centers. Don also has implementation experience with Applications such as Exchange, Oracle, SQL, People Soft, Web Logic, Citrix, and SAP. Don is a leader in Project M...