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Online Resumes with "level 3 support"
Provide secure networks and systems. Use my security experience and knowledge to connect heterogeneous networks while providing confidentiality, integrity, and availability of the data exchanged. Advise and support complex secure solutions.
Level 3 Support -15 Years experience - Network Admin. - 6 years ecperience - Call Center Manager - 4 years
Level 3 Support Manager in a Financial Services Business.
Resourceful, thoughtful Help Desk worker with outstanding ability to work with customers remotely.
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration
Currently working with Dell International Services Ltd for Health care IT Infrastructure Support (Level-3 Support) as an Advisor (UNIX), managing the IT Infrastructure servers for their central Data-Centers in US & Dubai. Key Skills: AIX5.3, AIX6.1, HACMP, NIM, HMC, VIO, Dual VIO, NPIV & LINUX RHEL Administration Educational Qualification and Certifications
Experienced Project Manager with extensive knowledge in the Information Technology field. Solid problem Solver who pro actively seeks out cost effective solutions. Proficient in: Project Management and the System Development Life Cycle (SDLC), Usability and Design, Programming Languages, Web Development and Technical Applications.
Tags for this Online Resume: Information Technology Project Manager
COVER LETTER: Dear Hiring Manager, I would like to learn more about a position within your organization. My professional background is one of increasing responsibility and achievement in a variety of high level IT positions in a Health Care setting, Microsoft SQL Database Administration, Auditing/Report development, Data analysis, Project Management and Systems Analyst type positions. The evaluations and promotions I receiv...
SUMMARY EXPERIENCE: Perform as key contributor in the process of assessing business needs and providing I.T. solutions to meet those needs. Serve as internal consultant in analyzing executive level input and championing new technology into the I.T. environment.
Tags for this Online Resume: Management, Corrective Actions, Data Processing, Microsoft Windows 7, Packaging, Windows 7, Documentation, Installshield, Quality Assurance, Structured Query Language, SCCM, ServiceNow, Remedy, Tivoli, Altiris, Wise Package Studio, Level 3 Support, Team Leader
Summary Over 17 years of IT experience including Development, Level III support, Server configuration and management Accomplishments Designed, developed and produced Captiva and Softrac image solution, which was successfully implemented by Bank of America. Finished and received the Systems Engineering Development Program certificate with EDS November 1996.