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Online Resumes with "level 1 support"



Level 1 Support Desk Representative

Microsoft certified IT professional with extensive hands on experience and working knowledge of computer hardware and operating system installation, configuration and administration, including Microsoft Applications. Self-starter with a positive attitude along with exceptional customer service skills and problem solving abilities.

Help Desk Specialist

Excellent communication and customer service skills. Highly motivated and able to work independently. Proven ability to take ownership for problems and follow through to resolution.

Ideal Companies: MASCO, FORD, VWofA

Tags for this Online Resume: customer service, helpdesk, desktop support, level 1 support, level 2 support, analyst, computer support, representative

Desk Help Analyst / IT Technician

I am looking for a job that allows me to use my technical skills to the best of my abilities while also being challenged and learning new skills and resources in the professional field.

Tags for this Online Resume: Java, C, TCP/IP, LAN/WAN, Windows NT/XP/Vista, HTML, CSS, JSP, PHP, XML

Featured Profile

IT Professional - Versitle Expertise

IT professional with extensive experience in manufacturing across diverse industry sectors including medical devices and healthcare, non-profits and both mid-size and large companies including a Fortune 500 biotechnology company.

Ideal Companies: Large To Mid

Tags for this Online Resume: RPG ILE, DOS, DOS 5.0, DOS 6.2, Windows 3.0, Windows 3.1, Windows 95, Windows 98, Windows 2000, Windows XP, Windows 7, MS Offfice 2003, MS Offfice 2007, MS Offfice 2010, Lotus Notes, OutLook, Rockwell, Vision Systems, FDA, ISO, CFR 21 Part 11, SOX, Risk Managerment, Visual Basic, Avaya, MS Server, Rumba, AS 400, PEAK, RF, REMEDY, Peregrine, Project Management, KBO, KPI, SLA, SOA, Asset Manaagement, Manufacturing Support, Crisis Management, On Call, Remote Access, SMS, Travel, Relocation, Health Care, Distribution, Global, SDLC, Security, Flexibility, Customer Service, Automation, CLP, Diasaster Recovery, IBM, Contracts, Billing, Finance, Human Resources, Research Development, Testing, Validation, KeyTroller, Network, M-LAN, Anti Virus, Operating System, Wireless, Laptop, Desktop, Support, Acquisition, Outsource, Help Desk, Service desk

Programmer Analyst

I am looking for a position that utilizes my extensive background with mainframe programming. Specifically, I have a background with Application Development, Database Development, developing and testing new code for the MVS and z/OS Operating Systems on the mainframe. I have worked on DB2, CICS and IMS databases. I also have a strong technical background with the z/OS Operating System, documentation and have worked as a...

Ideal Companies: IBM, Praxair

Tags for this Online Resume: mainframe, DB2, CICS, IMS, PL/1, JCL, z/OS, TSO, COBOL, VSAM, VM, REXX

Featured Profile

Geological Data Technician - 20 Years of Experience - Near 77346

SUMMARY: Professional and technical sound communicator with excellent skill knowledge of the Oil and Gas Industry. Experienced in handling multiple/task levels of responsibilities and able to prioritize in the order to achieve immediate and long term results. Scientifically sound with highly knowledgeable experience in the fundamental principles of geoscience methods of evaluations and a proven record of evaluative skills r...

Ideal Companies: Oil and Gas; Oxy, Oasis, ExxonMobil, BP, Marathon.

Tags for this Online Resume: Management, ArcGIS, Data Processing, Logistics, Team Lead, Quality, Quality Assurance, Analyst, Technician, Oil and Gas, Petrel, SMT/Kingdom, Petra

Manager

Summary: Technically sophisticated Manager with 19-year history of effective resource, database, and budget management and ability to deliver innovative database solutions. Respected leader and team manager able to build, develop and manage talented cross functional teams. Adept at delivering projects within critical timelines and budgetary guidelines. AREAS OF EXPERTISE CLIENT RELATIONS / STAFF ACCOUNTABILITY / IT SECURITY...

Tags for this Online Resume: Database, Idms, Dba (Database Admin), Security, Security Administrator, Accenture FOUNDATION, Attention to Detail, Audit, Batch Processing, Budgetary

Database Administrator

Experienced with wireless troubleshooting Remote Access into customer sites for troubleshooting and problem investigation. Strong client interaction skills Ability to manage corporate projects Ability to champion customers' needs to the support organization Ability to document customer issues and explain technical details at a high level Serve as technical product specialist liaison to marketing and development groups Abili...

Tags for this Online Resume: Software, Cabling, Switches, Network Support, Networking, Support, AVAYA, Communications, Dos, Management

Computer Operator - 17 Years of Experience - Near 80602

SUMMARY: * IT professional with 9+ years of experience as a Helpdesk Analyst. * Perform System Reboots of over 100 Web and Application Servers for performance and Patches. * Perform System tasks via Remedy Task Manager for Bank File production. * Reset, unlocked, modified, and deleted users accounts using Active Directory. * Scanned and repaired Files for Outlook users. * Support remote users. * Hands-on with PC installatio...

Tags for this Online Resume: Active Directory, Microsoft Active Directory, Remedy, Lotus, Lotus Notes, Microsoft, Microsoft Outlook, Email, Servers, Veritas