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Online Resumes with "Verint"

Telecommunications Professional

I am looking for a opportunity in a large multi-site organization providing financial management, customer service and exceptional support for all aspects of telecommunications in an organization.

Ideal Companies: Large multi-site corporations

Tags for this Online Resume: Financial Managent, Avaya, Call Center, Infrstructure, Voicemail, VOIP

Department Manager

Management professional with over 10 years in a call center environment with extensive project management experience. Utilize leadership, communication and interpersonal skills to build teams that meet/ exceed goals. Demonstrated skills that formulate business requirements and supporting project documentation, successfully managing project scope, risks and issues. Strengths include: Six Sigma Methodology, SOX compliance,...

Technology Leader

I am looking for an opportunity to work closely with business unit personnel to find technology solutions that enhance their business processes and create efficiencies regardless of platforms or geographical location.

Ideal Companies: Any company that encourages innovation and growth.

Tags for this Online Resume: network, telecommunications, firewalls, SOX, IT management, infrastructure, Cisco, Avaya, Nortel, Verint, Juniper, Connect:Enterprise

Proven Call Center Professional

I am a results-oriented, customer-focused, professional with a proven record of achievement in a fast-paced, ever-changing environment. I possess strong leadership, communication, negotiation, team-building, and problem solving skills. I have a deep understanding of call center operational issues. I am looking for a stable organization that will enable me use my expertise to impact the customer experience.

Ideal Companies: Asurion, Verizon Wireless, AT&T, Sitel, ACS

Tags for this Online Resume: outsourcing, delivery, training, learning, quality, process, improvement, analysis, NICE, Witness, Verint, coaching, curriculum, design, project, management, wireless, telecommunications, leadership, development, technical, sales

Workforce Operations Manager

I am interested in moving to the next level in my career, where I can use my management and operations experience that I have gained over the last several years.

Tags for this Online Resume: Workforce Operations, WFO, Avaya, Aspect, IEX , Verint

Director Customer Systems IT - WellPoint, Inc Fortune 30 Healthcare Company - 5 years experince - 7800 seats distributed Call Center environment (Genesys, Cisco, Avaya, Siemens, Verint, NICE)

Seeking role within an organization pursuing innovative contact center strategies supporting corporate objectives with years of experience in technology, telecom, client relations and executive management.

Tags for this Online Resume: Call Center, Telecommunication, Solution Engineering, Management, Cisco, Genesys

IT Project Manager

To be a succesful Project Manger for a company where I can see my actions increase productivity and streamline processes.

Tags for this Online Resume: PMI Certified, Verint Witness Nice Call Recording, IT Project Management, CRM, IVR, ACD

Featured Profile

Help Desk Specialist - 2 Years of Experience - Near 4434

Tags for this Online Resume: Basic Networking/Wireles, Active Directory , Verint Mapping, Avaya Phone, Data Center, Network Cabling

Customer Service Supervisor - 15 Years of Experience - Near 46201

Utilize my skills to grow and develop staffing while increasing the overall performance of the center.

Tags for this Online Resume: Kana Email System, Cabledata, AES 400, Verint, CMS Supervisor, Avaya Phones

Telecomm Specialist - 20 Years of Experience - Near 07079

Tags for this Online Resume: New York City, Avaya PBX, Avaya Call Center, Avaya Aura, Aura Messaging, Verint Recording

Customer Service Manager - 7 Years of Experience - Near 60126

My objective is to continue working in a customer care call center environment, managing workload, coaching team members and refining processes.

Tags for this Online Resume: Salesforce, Verint, VoC IP, Mindshare, Coach, Process Refinement, Project Leadership