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Online Resumes with "Skilled Help Desk"
Seeking a challenging career opportunity as a Technical Client Support Agent. Skilled in Help Desk and Customer Support, where proven troubleshooting and strong customer service focus are the order of the day.
determined, team player,
Ideal Companies: OCLC
Ideal Companies: State of New Mexico; City of Santa Fe; Santa Fe County
Find a position in a company using my experience with software business systems support and implementation. I have highly developed skills in help desk support, implementation, documentation, data troubleshooting, and custom reporting.
IT Technician, with exceptional interpersonal skills, Help Desk knowledge, creative, Resourceful, Leadership skills. I am currently in a position that is allowing me to grow in the technology field. I desire any position that will allow me to do the same. I am currently working towards a MCITP Certifacation.
Professional Summary Highly Skilled IT Help Desk Level I/Level II technician with 10 years of experience in IT field. Support end users remotely and on-site. Main support focus is on desktops/laptops as well as mobile devices and Mac's. Hardware and software troubleshooting to resolve arisen issues or prevent them from happening. Replacing defective hardware components if necessary. Able to troubleshoot network connectivity...
Profile Skilled Help Desk Technician with 13years of experience providing PC and Client/Server tech support for small to corporate sized businesses. Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades POS & ATM, Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff.
Tags for this Online Resume: Configure, Connectivity, Personal Conferencing Specification (PCS), DHCP (Dynamic Host Configuration Protocol), Information Technology, Local Area Network, Wireless, POS, PCS, Microsoft Windows, it jobs, software, ATM Hardware