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Online Resumes with "Service Delivery Expert"
VP Operations Management - 18 Years Experience - Fortune 50 - ITIL Master Practitioner - LEAN Six Sig Mstr Blk Blt - PMP - IIBA Master Business Analyst
I'm seeking an executive or senior level management opportunity within a dynamic organization - where my diverse skills and years of "hands on" experience are in serious need - and offers a great environment and corporate culture for me to practice my IT Service Delivery and Enterprise Architecture crafts. I energize under-performing Information Technology areas engaging associates at all enterprise levels to collabor...
Tags for this Online Resume: Senior IT Executive, Fortune 500 Career, Enterprise Infrastructure, ITIL, LEAN MASTER, SIX-SIGMA MASTER BLACK BELT, Senior Vice President, Risk Mitigation, Quality Assurance, ITSM, Master IT Architect, Service Delivery Expert, AGILE-SCRUM, Strategic Planning, Metrics Design, COBIT PMP CMMI-SVC, Incident Management, CMDB Configuration Management, Problem Management, Root Cause Analysis, Availability Management, High Severity Event Management, Large Scope Project Management, Budget Forecast Planning, Enterprise Budget Presentation, Master Business Analyst, CTO COO CIO, Risk Management Officer, DATA CENTER CONSOLIDATION, Enterprise CAB, CIO ADVISOR, Service Level Management, Service Catalog, SLA OLA, SAS-70 AUDIT COMPLIANCE, TIER ONE VENDOR MANAGEMENT, 280 Million Dollar Budget, BUDGET APPROVAL, Organizational Leadership, M.B.A. Ph.D., SDLC IT SECURITY, Security Clearance
Tags for this Online Resume: ITIL, Business Analyst, SDLC, Windows, Linux, Certified Help Desk Manager, Process Engineer, Customer Relations Manager, Project Management, IT Consultant, Service Delivery expert, IT Business Analyst, Process expert, Process Improvement expert
Dynamic service delivery expert with 15 years experience in client IT support and IT asset management. Creative and intuitive problem solver, able to support all levels of clients in large and small environments. Seeking a senior management position in which I will be able to utilize my experience and abilities to assist clients and encourage successful growth of coworkers.