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Online Resumes with "Service Delivery Director"

Brand / Marketing / BD (All-Round) Leader (MBA) English + Chinese with 7 yrs Experience

Challenging environment where I could add value by bringing my 'all-round' skills aquired from today's leading MNC's and SME's. BIO: Michael is a 'people person' leader (very good at networking), trustable and most people get along with him very easily due to his acculturation and people skills. His key strength and value adding point is branding / marketing with a twist of back end management support (an all round bus...

Ideal Companies: Apple, HP

Learning and Development Director, Hampton Roads, VA

As a global organizational development leader with over 18 years of experience I am looking for a career with an organization where I can utilize my talent and expertise in learning and development, service operations, performance and quality management, and business transformation.

Tags for this Online Resume: Director Learning and Development, Organizational Development, Leadership Development, Training Director, Service Delivery Director, Operations Director

Director Service Delivery, IT Director

I am recognized for diligently exploring alternative technical solutions and bringing in projects on time within budget. Lead, guide, mentor managers to be my successor

Tags for this Online Resume: ITIL Certified, Project Manager Trained, Global Initiatives, Technical, Team Builder, Microsoft Dynamics


Seeking to use my vast Financial Services and Mutual Funds Industry experience to make a difference to the bottom line of a potential employer

Tags for this Online Resume: Productivity & Performance Improvement , Team Development & Leadership ~ , Strategic Planning, Mutual Funds ~ Primary Liaison Relationships , Risk Management ~ Business Planning, Policy Development , Call Center management, Client Services Director, Service Delivery Director

Experienced Enterprise Application Solution Architect / Consulting Services Delivery Director

Help organizations use cloud-based Information Technology (IT)solutions to improve top-line growth, reduce bottom line costs, and make processes more efficient and effective.

Tags for this Online Resume: IT, Solution Architect, PMP, cloud, ERP, 20171, CRM, manage

IT Service Delivery Director - 25 Years of Experience - Pittsburgh Area

Accomplished, results-oriented professional with over 25 years of IT Leadership. Recognized as a Technology Leader implementing solutions that reduce TCO. Solid background for planning, cost control, and project management with success in streamlining projects to ensure deliverables and timelines are met. A respected leader and solution provider dedicated to surpassing organizational objectives.

Tags for this Online Resume: Airport area, Operations, Call Center, Strategic , leadership , Vendor Managrment, HR, Human Resources, Management, Oracle Parallel Server

Project Manager - 20 Years of Experience - Near 60527

I am extremely versatile, having managed as many as 251 professionals at Shell Oil Co. as the Electrical Engineering Manager, leaving there to form an Internet Startup that developed Digital Radiology for medical diagnostic imaging. I have also worked in the telecom, insurance, financial and manufacturing industries. I am seeking a high level Program/Portfolio Manager role, an IT Service Delivery Director role, or New Bus...

Tags for this Online Resume: Chicago, Denver, St. Louis, C suite, Innovation, Transformation, Re-engineering, M

Manager - 12 Years of Experience - Near 34655

CAREER HIGHLIGHTS * 20 years of IT experience in engineering and application deployment for prominent companies from diverse industries. * Demonstrated success in leadership roles of progressive responsibility, such as Manager of IT Operations, Director of OSS Service Delivery, Director of Broadband Engineering, and Project Lead. * Consistently recognized by senior management for exemplary performance earned multiple promot...

Tags for this Online Resume: Business Contingency Planning, Help Desk, Infrastructure, Telephony, Wide Area Network, Applications, Information Technology, Call Center, Help Desk Support, Lan/Wan, agile, sql, Python

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Director - 16 Years of Experience - Near 06011

Accomplishments Successful Operations Management 23 years * Completion of call center design, process improvement and telecommunication improvements * Execution of CRM and CRM cloud migration project * Execution in Healthcare Insurance and CMS Government Operations Leadership * Consummate Service Delivery Director in Healthcare IT, Patient Accounting Software, Electronic Health Record, Meaningful Use within the Ambulatory S...

Ideal Companies: UnitedHealth, Optum, UConn Health, Aetna, Cigna,

Tags for this Online Resume: Government, Management, Customer Service, Medicare, AVAYA, Call Center Management, Educator, Process Improvement, CMS, Electronic Health Record, Operations Management, Team Building, Cross-Functional Teams, Coach, Motivator, Qulity Improvement, Quality Assurance, Key Performance Indicators, Ambulatory Surgery Center Workflow, Meaningful Use, Client Experience

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Professional Services - 20 Years of Experience - Near 20147

C-Level Presentation & B2B Sales * Business Development Strategies * Channel & Program Management * Advisory Service Collaborations * Competitive Analysis * Contact Center Solutions * Team Training & Development * Systems/Storage/Software * Budgeting & Timelines * Outbound Solutions * ITIL Methodology * Technical Sales Planning Key Accomplishments * Circumvented losing a $2M valued enterprise account from switching to a co...

Ideal Companies: Avaya, Verint, Nice, CCaaS

Tags for this Online Resume: Interactive Voice Response, Integrate, Legacy, Pricing, Professional Services, Recruiting, CCaaS, Service Delivery, Contract Negotiation, Customer Support, Customer Success, ITIL Methodologies, Partner Enablement, Client Relationship

Project Manager - 14 Years of Experience - Near 33055

Tags for this Online Resume: Construction, Documentation, Management, Project Management, Project Manager, Cisco, Infrastructure, Human Resources, Leadership, Licensing