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Online Resumes with "Service Center Analyst"
Over fifteen years of IT Software Testing, Quality Assurance, and Data Center Operations experience. Industry expertise is focused mainly in the Federal Government (EPA, GAO, INS, DOED, and DoD-DFAS and MHP/DBSS), the telecommunications sector (Nortel Networks, AT&T, MCI, and Lucent Technologies), and automotive manufacturing (GM and GMAC). Predominate skill sets have been Performance and Functional Test Management, HP-Uni...
Technology Service Center Analyst-5yrs experience-Business/Economics Education Background MBA in May 2010
I want a career more focused towards a combination of Business and Technology. I graduate with my MBA in May 2010 and I am looking now for that perfect career utilizing my work and education experience.
SUMMARY: * IT professional with 9+ years of experience as a Helpdesk Analyst. * Perform System Reboots of over 100 Web and Application Servers for performance and Patches. * Perform System tasks via Remedy Task Manager for Bank File production. * Reset, unlocked, modified, and deleted users accounts using Active Directory. * Scanned and repaired Files for Outlook users. * Support remote users. * Hands-on with PC installatio...