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Online Resumes with "Senior Help Desk Engineer"

Senior Help Desk Engineer

Team Leader - 11 Years of Experience - Near 19040

Summary I am a Senior Help Desk engineer and level two support team leader who is skilled at managing and mentoring help desk staff while also handling my own customer support workload in a high pressure managed services provider environment. Accomplishments I have grown the support desk at my current employer from a small scale two person system to a multi-tier environment that handles a large volume of calls from customer...

Tags for this Online Resume: Team Lead, Support, Apple, Help Desk, Microsoft, Networking, Services, Systems Engineer, Tandem, virtual, citrix

Team Leader - 20 Years of Experience - Near 21208

*Extensive Information Technology experience in computer systems management, engineering, migrations and technical support with emphasis on operations and infrastructure technology and support.

Ideal Companies: AMAZON

Tags for this Online Resume: PCS, Personal Conferencing Specification (PCS), Altiris, Call Center, Desktop Computer, Email, Radiology, Surgery, Documentation, HP