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Online Resumes with "SLA Management"

Servant Leadership

Proven leadership through project management. Lead by example and manage by serving.

Ideal Companies: No specific companies in mind

Tags for this Online Resume: project management, account management, people management, thought leadership, PMP, Project Manager

Infrastructure Manager; Customer Service; Development Manager: Analyst; Product Support

Seeking Infrastructure Management with emphasis on change control, security, SLA management. Keyed on efficiency and cost reduction techniques. Heavy experience in b-to-be commerce and secure managed file transfer especially in financial communities. Very flexible in management skills and techniques. Well versed in all aspects of both product management/support/marketing/customer service/etc.

Customer Service/Inside Sales Manager

Innovative and ambitious Business Development Manager

Ideal Companies: Microsoft, GE, P&G, American Airline, Southwest Airline

Tags for this Online Resume: Customer Service Manager, Inside Sales Manager, Business Develop Manager

12+ Years of experience in Customer Service Quality & Training Management

Seeking a position where I could use my expertise in the area of Strategic planning and Quality Management and interface with Clients and work with highly placed professionals. Over 12+ years of experience in Customer Service with competency in the areas of Quality management, Process Re-Engineering, TQM, Front-End Client interaction, Quality set-up (for effective SLA management and Process improvement).

Tags for this Online Resume: Six Sigma, Quality Management, Operation Manager

Process Re-engineering and Innovation

Well-rounded & innovative management leader & business analyst with extensive experience in business process/process-reengineering/project management (planning; deliverables design; sponsor collaboration, regular interface & status-reporting; and closure)/ Front-Middle-Operational “Best Practices” cultural integration/customized IT-Tech solution deployment that fully aligns with business needs & objectives/ SLA Management. ...

Tags for this Online Resume: Process Enhancement, Corporate Governance, Controls Management, Risk Management, IT-Tech Solution Deployment, Project Management

IT Service Delivery Manager / Project Manager / IT Manager

Results oriented AMS & IMS Delivery manager and Business Development leader with unique ability to design and implement business objectives that meets service delivery needs and SLA Management. Leverage financial planning and budgetary management experience to ensure scope of project are met and maintained. Works effectively with people from diverse professional and cultural backgrounds and apply innovation and creativity t...

Program Manager, Project Manager, Account/Relationship Manager, Delivery/Implementation Manager, Supply Chain Director

I look forward to managing mid to large budget/team-size IT projects in Supply Chain, ERP, COTS, Demand/Inventory Planning, Portals, and Warehousing/Logistics functional areas across industries - Consumer Goods, Mfg & Distribution, Food & Beverage, Technology, Fashion/Apparel/Footwear, Services, and Retail.

Ideal Companies: Coca Cola, Home Depot, UPS, Siemens, ADP, McKesson, Nike, Adidas, Newell Rubbermaid, Georgia Pacific, GE, Pepsi.

Tags for this Online Resume: Project Management, Program Management, Account Management, Client Relations, Solution Definition, Requirements Gathering

Featured Profile

Innovative IT Problem Solver

Interested in a challenging position that leverages both my managerial, leadership and technical expertise to help a business overcome challenges in leveraging technology to drive growth and profitability.

Ideal Companies: Company experiencing challenges in becoming more flexible in their use of IT and looking for an innovative problem solver.

Tags for this Online Resume: IT Governance, Project Management, Cost Center Management, Profit / Loss Management, Budgeting, Strategic Planning, Analysis and Design, Business Requirements, Process Engineering, ERP, CRM, Data Warehousing, IT Operations, PMO, Database design, Enterprise Architecture, Vendor Management, PCI, SOX, ITIL, CIO, Management Consulting, Data Center Management

Director - 20 Years of Experience - Near 0181

International executive with experience in telecommunications, marketing, general management, information technology, systems analysis and design, startups, joint ventures, strategic planning, project management, contract negotiations, operations, quality control, financial systems design and team building. Career focus over the last seven years has mainly been in the APM (Application Performance Monitoring) space, accompa...

Tags for this Online Resume: APM, Monitoring, Management, Professional Services, End User Experience, Performance Monitoring, Telco's, SLA Management

Executive Director of Software Asset Management - 15 Years of Experience - Near 45373

I am excited about the opportunity to leverage my executive management experience: I have a passion for building global industry leading teams. I have 15+ years in Executive Management focusing predominantly in ITAM (DQM/MDM) Software Asset Management / internal and external Audit / Risk / and Operational Management. Recent highlights:  • Sourced and implemented a MDM (DQM) solution to automate reporting, created efficie...

Tags for this Online Resume: Executive Management, Audit / Compliance , Risk Mgt., Metrics / MDM, ITAM / Software Asset Management, Budget / Forecast, Purchasing / Program Management, Cost Optimization

Featured Profile

Sales Engineer - 20 Years of Experience - Near 78613

As a detail-oriented and organized professional with 19 years of experience in the information technology industry, I am writing to inform you of my availability for a Sales Engineer position. I possess excellent written and verbal communication skills

Ideal Companies: Oracle, Microsoft, IBM, Rack Space

Tags for this Online Resume: CRM, ERP, Cloud , Cloud Sales Engineer, Sales Engineer, Networking , SaaS, Cisco IPT solutions with Cisco Unified Communication Manager, Cisco Unity, Cisco ICM, Cisco CVP, Cisco IP IVR, and gateways, SONET, IPVPN, SNA, DSL, ATM, PNNI, BGP, MPLS, DWDM, CDMA, WIFI, VOIP, VOFR, ISDN, FRAME REPLAY, TLS, OSPF, OSPF-TE, iBGP, eBGP, RIP, RIPv2, IS-IS