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Online Resumes with "Quickenloans"
Qualifications Profile * Customer Experience Transformation: Catalyst for improving customer retention that has repeatedly designed innovative new service models that expedite the resolution of customer concerns. Boosted customer satisfaction in several industries including mortgage servicing, and event management industries. * Employee Performance Improvement: Emotionally-intelligent team manager that is energized by empow...
Ideal Companies: Fortune 500
Tags for this Online Resume: Quality Assurance, Training, Audit, Call Center, Process Improvement, Quicken, Retention, Software, Team Lead, Customer Service, Management, Mortgage, Performance Management, Customer Engagement, Relationship Building