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Online Resumes with "NETGEAR Inc "
Seasoned Technical Support professional with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues.
Seasoned Technical Support manager with broad global perspective and strong experience in building, improving and managing support teams to deliver excellent customer service while resolving complex technical issues. I thrive on the challenge of improving customer experience, customer retention, and customer support process.
Tags for this Online Resume: ScrumMaster, LEAN Six Sigma, Knowledge Management, Project Management, Call Center Manager, Wireless, Firewall, VPN, Problem Solving, Leadership, Analytical, System Integration