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Online Resumes with "Mid Atlantic AAA"
Customer Service focused Operations Manager. Possess transferable management skills to include training, coaching and performance management. I have successfully steered multi-jurisdictional first party injury claims handling. I Created outstanding customer support teams, developed future leaders, effectively reduced costs per unit through strategic analysis and reduced litigation expenses while increasing service levels.
Tags for this Online Resume: Training, No-fault, Personal Injury, Bodily Injury, Litigation, Claims Manager, Microsoft Office Excel, Word, PowerPoint, Outlook, Subrogation, Coaching, Personnel Management, Strategic Management