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Online Resumes with "MEETING SLA"
I am seeking a high volume career were I can utilize my eleven years of business experience. I would be grateful for the opportunity to further my knowledge and share experiences of my own.
Tags for this Online Resume: Supervise 45 employees over three shifts with a 24hr operation for both a Copy center and Convenience fleet., include customer service, high levels of client communication, weekly client meetings, high e-mail volumes, new hire interviews, quarterly reviews, annual performance appraisals, employee right ups, warnings, employee incident reports, time cards, attendants, heavy data entry, data collections, monthly invoices, billing, billing approvals, managing SLA, forecasting PNL
My background with agency, corporate and non-profit organizations offers a well-rounded skill set and illustrates my ability to work with a diverse group of people in any industry. I have performed HR Generalist duties as well as Recruiting functions, established and maintained positive relationships with hiring managers and team members, and demonstrated proficiency in meeting SLA requirements. I am a dedicated employee wi...
Ideal Companies: Established companies with strong financials at a Corporate level
High energy Project lead and Incident Manager with experience in all areas of technology. Loyal, multi-tasking and dedicated. Incident Manager. Responsible for all incidents and root cause analysis on Sev 1 and Sev 2 company-wide.
Ensure IT Departments exceed customer expectations by meeting SLA's and streamlining business processes.
20 years in the Brokerage Industry in the New Accounts Dept. I was manager and VP in my last two companies.
My career goals are to obtain a managerial position in the New Accounts Department or other back office operation area. I'm looking to work for a company I can growth with and have a long term relationship.
Ideal Companies: Broker Dealer Companies.
Highly accomplished, business-oriented professional, with broad-based experience in technology architecture and design, large-scale systems integration, technical support, and business development. Equipped with in-depth knowledge in providing hands-on guidance in managing complex IT projects, building long-term productive relationships, and overseeing IT teams in multidiscipline fields. Effective and articulate communicato...
Detail oriented Product Support Engineer with proven ability in the design and implementation of high-performance LAN/WAN solutions that meet organizational needs. Dynamic team leader with successes directing staff and projects aimed at improving customer relations, improving system efficiency, designing and testing new products and supporting the overall goals of the organization. Solid knowledge of Network Administration ...
IT professional with years of experience in various roles. Looking for a Full-time or Contract-to-hire position as an Avaya PBX Administrator, Telecom Analyst or IT Support Specialist.
Tags for this Online Resume: Telecom, Avaya, PBX, MCSE, Desktop Support, Microsoft Office, Documentation, Team Player, Communication Manager, Avaya Site Administration, Windows 7, Windows 8, Server 2008, Server 2012, Verint, Uptivity, Call Center, Agent Login, Voicemail, Ayava Aura, AVST, VDN, Vector, Route Pattern, Trunk Group, Media Gateway, EC500
Exceptional at working with supervisors, other managers and technicians from all fields of technology to complete projects as assigned. * Launched and managed onsite warehouse of over $100,000.00 in parts, hard drives, system boards, video cards, memory, etc. * Technical Account Manager responsible for 50+ HUD sites, and technicians nationwide for over 10 years. * Provided leadership, coaching, guidance, and training and c...
Tags for this Online Resume: Comptia A , Dell certified, ITIL level 1, LAN support, Server Support, SAN , Cisco, Cisco Routers, Dell, HP, Microsoft Windows, Routers, Sun Solaris Operating System, Video
SUMMARY 12 + years of progressive IT experience with 9+ years in Project management and PMO. Motivated project manager with a track record of leading multiple key technology and business initiatives concurrently. Proven ability to develop, lead and mentor mid-size cross functional teams operating across diverse locations. Expert at planning and leading all phases of project management and software development methodologies ...
SUMMARY: Lead Computer Operator EXPERTISE: * All facets of Mainframe Operations * Execute system IPLs * Meet SLA's: complete batch & test jobs * Tape Library * Monitor transmissions: FTP and NDM * Climate Control * Run solo shift when the shift supervisor is unavailable * Monitor servers, printers, tape drives, communication lines * TSO, SDSF, VTAM, MVS, CICS commands * Help Desk: first point of contact * Zeke scheduler, co...