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Online Resumes with "Interactive Voice Response"
Tags for this Online Resume: Business Analysis, Business Analyst, Acceptance Testing, Interactive Voice Response, Test, User Acceptance Testing, Voice, Project Management, Applications, Cloud Technology, HTML, CRM
Tags for this Online Resume: Process Improvement, Business Requirements, Management, Project Risk Management, Risk Management, Interactive Voice Response, Strategic Initiatives, Voice, Citrix, Desktop Computer
Tags for this Online Resume: Management, Bankruptcy, Business Intelligence, Genesys, Integrate, Interactive Voice Response, Outsourcing, Collections, Data management, Analytics, Strategy, Regulatory Compliance, Vendor Management, Quality Assurance, VBA, SSMS, MSP, Mortgage Default Specialist, Fiserv, Imagine, Argus, JIRA
SUMMARY OF QUALIFICATIONS Tenured Senior Leader in customer contact center environment for the largest deregulated natural gas marketer in Georgia. Proven success in building strong working relationships and motivating both local and virtual teams to achieve monthly and annual service level metrics. A self-motivated, innovative individual who uses knowledge and resources to get the job done. Exceptional skills in: * Contact...
SUMMARY: A consultant with over 10 years of experience working in IT, internet and telecommunications with international exposure in South America, Central Asia and Africa regions. I have an excellent understanding of complex end-to-end hardware and software system architecture. I have proven track record of managing and delivering complex network infrastructure projects. I have excellent personnel and project management sk...
Tags for this Online Resume: Sun Solaris Operating System, Interactive Voice Response, Linux, Operational support systems, Vs (Virtual Storage), Extensible Markup Language (XML), Management, Microsoft Windows, Budgeting, Infrastructure
PROFILE: IT Professional with experience in retail business networking, software packaging and distribution, campus wide hardware support, disaster recovery, call center monitor and recording, media networks, telecom and security systems. Project and Operations Management skills include multiyear projects using contractors, managing remote IT departments, demonstrating technology enhancements to business partners and staff....
Tags for this Online Resume: Infrastructure, Management, Microsoft Active Directory, Structured Query Language, Support, Active Directory, Microsoft Internet Information Server, HyperText Markup Language, Interactive Voice Response, Licensing
Highlights of Qualifications * Account Management. Organized, Quality Assurance, Analytical and Capable of multi-tasking with an affinity for accuracy and details extensive presentation and delivery skills. Knowledge of SDLC project methodologies, Review checklists and surveys to ensure all project activities are aligned. Manage repository to ensure proper document versioning is up to date. * Proficient in aspects of Teleco...
Tags for this Online Resume: Remedy, Customer Relationship Management, Microsoft Project, MS Project, Problem Solving, Problem Solving Skills, Digital Subscriber Line, Help Desk, Interactive Voice Response, Inventory
Areas of Expertise: * Adaptability Communications Coordination * Problem Solving Monitoring & Reporting Critical Thinking
SUMMARY Over 20 years of line Project Management experience in all phases of the implementation of site acquisition, (site, road, fence, tower, buildings, office and utility) construction, IT and communication systems. This included pre-project setup, real estate zoning, permitting, A & E drawings, safety training and contractor negotiations to better assess the SOW requirements through time value to market practices. I am ...
Tags for this Online Resume: Interactive Voice Response, Site Acquisition, Management, POS, SAP FI module, ATG Dynamo Application Server, Information Technology, Integrate, Security, PMI, Denver, Houston, Las Vegas, Project Manager, Construction Manager