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Online Resumes with "Interactive Voice Response"
Ideal Companies: Comcast
Tags for this Online Resume: Management, Project Management, Business Requirements, Business Strategies, Business Strategy, Call Center, Leadership, Planning, Strategic Planning, Interactive Voice Response
Tags for this Online Resume: Applications, Cobol Programming Language, IBM DB2 Database, Job Control Language, Structured Query Language, CICS, Version Control, C++ Programming Language, Interactive Voice Response, Management
Information Technology leader with over 20 years of demonstrated Project Management success in delivering solutions to provide strategic business advantage. Diverse technical background with strength in leading teams of analysts, developers, technologists and vendors in both Agile and SDLC frameworks. Practiced in clarifying business requirements, analyzing and improving business processes, and designing system improvement...
Ideal Companies: Tech companies in RTP and surrounding areas
Tags for this Online Resume: Management, Information Technology, Wealth Management, SCRUM, Scrum Agile Methodology, Agile, Agile methodology, Banking Industry, Project Management, Project Leadership, Team Leadership, Scrum Master, Budget Management
Tags for this Online Resume: Automatic Call Distribution, Call Center, Customer Relationship Management, Distribution, Infrastructure, Interactive Voice Response, Quality, Quality Assurance, System Implementation, Test