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Online Resumes with "Interactive Voice Response"
Project Life Cycle Management | Team Building | Client & Stakeholder Engagement Strategic Planning | Budgeting & Cost Reduction | Process Improvements Operations Issue Mitigation
Tags for this Online Resume: Automatic Call Distribution, Call Center, Customer Relationship Management, Distribution, Infrastructure, Interactive Voice Response, Quality Assurance, System Implementation, Test, Management
C-Level Presentation & B2B Sales * Business Development Strategies * Channel & Program Management * Advisory Service Collaborations * Competitive Analysis * Contact Center Solutions * Team Training & Development * Systems/Storage/Software * Budgeting & Timelines * Outbound Solutions * ITIL Methodology * Technical Sales Planning Key Accomplishments * Circumvented losing a $2M valued enterprise account from switching to a co...
Tags for this Online Resume: Interactive Voice Response, Integrate, Legacy, Pricing, Professional Services, Recruiting, CCaaS, Service Delivery, Contract Negotiation, Customer Support, Customer Success, ITIL Methodologies, Partner Enablement, Client Relationship
Tags for this Online Resume: Email, Data Entry, Data Management, HyperText Markup Language, Macromedia Dreamweaver, Management, Marketing Management, Interactive Voice Response, Microsoft SMS, Security
Ideal Companies: Healthcare
Tags for this Online Resume: Telecommunications, Computer Telephony Integration (CTI), Interactive Voice Response, Microsoft, AVAYA, Customer Service, Inventory, Lotus, Lotus Notes, Microsoft Exchange