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Online Resumes with "Interactive Voice Response"



Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist

Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...

Ideal Companies: Technology Companies, Consulting Firms, Telecommunication

Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

Featured Profile

Quality Assurance Specialist - 7 Years of Experience - Near 19320

PRITHI CHALAVADI (H) 484-947-5074 / (C) 610-883-2394 SUMMARY: ph: 484 – 947 - 5074 1 Over 8 years of experience in Testing and Quality Assurance of the Web-Based and Client-Server. Experience and knowledge of all the QA Testing Methodologies. 2 Experience in writing and executing Test Plans and Test Cases, Verifying and Validating Web based e-commerce applications and Documentation based on standards for Softw...

Network Architect - 10 Years of Experience - Near 64119

Over 10 years of experience managing large, complex programs consisting of multiple projects and multiple project teams including program process improvement. Lead meetings and coordinated application teams in a hands-on style to provide a solution that meets the requirements of the customer's specifications. Extensive experience in Voice and Data Network Operations, Interactive Voice Response and Call Centers and has a th...

Tags for this Online Resume: Project Manager, Sharepoint, Cisco , Networking, Telecom Management, Lead, Call Center, Manager

Developer - 9 Years of Experience

SUMMARY A tech savvy graduate with 8.5 years of experience in software development life cycle along with configuration control, production support and service management in IT industry, gaining wide exposure to the call center and IVR technologies, Online banking, and Banking knowledge of end to end business processes.

Tags for this Online Resume: Interactive Voice Response, AVAYA, Banking Industry, Call Center, Disaster Recovery, Infrastructure, Load Balancing, Management

Insurance Sales Manager - Near 07821

Tags for this Online Resume: ACD, Automatic Call Distribution, Interactive Voice Response, Voice, Health Insurance, Insurance, Medicare, Call Center

Clinical Research

PROFESSIONAL SUMMARY Persistent, Organized and detailed oriented professional interested to pursue a position as a Clinical Research Associate (CRA) with a pharmaceutical / biotechnology firm where I can utilize my medical and clinical research knowledge along with my strong technical and procedural skills in clinical monitoring to meet the growing needs for clinical trials of new drugs in multiple therapeutic areas. CORE Q...

Tags for this Online Resume: Protocol, Clinical Research, Research, Complaints, Documentation, Interactive Voice Response, MDR, Voice

Featured Profile

Application Support - 20 Years of Experience - Near 75065

Accomplished and energetic IT professional with a solid history of achievement looking for an opportunity in a Presales, IT Sales, or Consultant role. Able to learn new technologies and tasks quickly, excel in growing key customer relationships, and a motivated leader with strong communication skills.

Ideal Companies: Salesforce, IBM, Sabre, Stryker, Ameribergen, Toyota, Ericcson

Tags for this Online Resume: HTTPs, Technical Support, Video, Interactive Voice Response, Voice, Business Analysis, presales, IT Sales, IT Manager, SQL, Testing, Integration, Requirements Analysis, Oracle, SDLC, Troubleshooting, Cloud Computing, PMP, Management, Professional Services, Software as a Service, Enterprise Architecture, Solution Architecture, iT Service Management, Customer Relationship Management, Project Portfolio Management, Systems Analysis, Leadership, Project Management, Business Intelligence, Customer Service, Microsoft Office, Vendor Management, Microsoft Excel, Team Leadership, Salesforce.com, Microsoft Word, PowerPoint, Dallas Fort Worth Metroplex

Program Manager - 20 Years of Experience - Near 94402

Tags for this Online Resume: Program Manager, Adobe, Agile Methodologies, Agile methodology, Confluence, Desktop Computer, Interactive Voice Response, Layout, Marketing Management, Oracle, Adobe, Agile, confluence, Interactive Voice Response, Scrum Master, Six Sigma, UCI

Featured Profile

C, C++, C# .NET programmer with 30 years experience seeking new adventures in programming.

I'd like to be developing new products and technologies in an interesting, team environment. I'm looking to leverage my years of backend C development in order to work on newer technologies and languages. I'd like to find a job I can remain at for a long time (I've been with my current employer for more 19 years.

Ideal Companies: Comcast, Interesting startup

Tags for this Online Resume: .NET, Sockets, TCP/IP, C, Team Foundation Server, Dialogic, Telephony, Microsoft Developers Studio, Multithreading, WFC, Information Theory, compression, C#, C++, .Net 4.5, MFC, Asynchronous

Director - 20 Years of Experience - Near 18902

� Over 20 years of executive leadership expertise in all facets of Direct-to-Consumer (DTC) Media Acquisition, Platform Design & Development, Logistics/Operations Management, and Commercial Production both domestically and internationally (UK, Europe, & Scandinavia). � Conceived, built & executed innovative SaaS Platforms (MAAPS, i.Predictus) that ingest, aggregate, attribute & score transactional media & consumer data thr...

Tags for this Online Resume: Media, Planning, Marketing, Analytics, Database, Operations, Data Management, Strategic Planning

Project Managers

Tags for this Online Resume: Billing, Engineering, Integrate, Interactive Voice Response, Management, Microsoft SMS, Network Services, Networking, Services, Sms