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Online Resumes with "Incident Change Problem Management"
As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...
SUMMARY Service Delivery Manager with extensive experience working with Fortune 500 and smaller companies regarding Wide Area Network, Local Area Network, IPT, Security, and Server management services. Twenty years of experience in managing cross functional teams responsible for handling incident, change and problem management activities for customer network infrastructure. Proven leader with track record of accomplishments...
Tags for this Online Resume: Service Delivery, Business Communications, Vendor Management, Partner Management, Service Level Management, Account Management, Critical Situation Management, Engineering Resource Management, Team/Client Liaison, Problem Management, Performance Reporting, Change Management, Incident Management, Service Request Management, Microsoft Office, Service Now, WAN, LAN, SLA Reporting, KPI Reporting, Customer Relationship Management
Experience Summary: 9 plus years of experience in IT as Oracle Database Administrator in managing Oracle 9i, 10g, 11g, 12C databases on various platforms (AIX/Red Hat Linux/HP-UX/Sun, Windows) along with various Oracle technologies like Real Application Clusters (RAC), Data Guard, Golden Gate, Multi Master Replication, Oracle Automatic Storage Management (ASM) .Over all experience as, Database Development & Administration D...
SUMMARY: * Over 9+ Years of experience in Windows and VMware Systems. * Worked as a team member and team lead to provide 24x7 on-call Windows and VMWare production support and escalations. * Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a ran...
Tags for this Online Resume: Security, Active Directory, DFS, DHCP (Dynamic Host Configuration Protocol), Kerberos, Microsoft Active Directory, Microsoft Windows, Azure AD connect, DFSR, Quest Active Roles, Quest Forest recovery manager, Quest reporter, Quest Auditor, Leberman, Men and Mice, RADIUS, LDAP, PKI
Professional Summary: * 7 years of professional experience including more than 3 years in Big Data analytics as Hadoop Administrator and 7 years in Linux Administrator and 1 year as a Service Manager. * Experience in architecting, designing, installation, configuration and management of Apache Hadoop Clusters & Hortonworks Hadoop Distribution. * Expertise and sound knowledge of RedHat-Linux (5&6) operating systems and Admin...