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Online Resumes with "ITIL v3 Foundation"
More than nine years of experience in staff leadership, operations management, information technology, personnel instruction, technical support, communication, network administration, organizational collaboration and user account management. Holder of ITIL V3 Foundations and Service Operation Certifications. Well-organized multitasker with strong detail orientation. Self-driven team player with strengths in communic...
Cisco, Microsoft, and ITIL V3 Foundation certified senior IT professional with nearly 18 years of experience across diverse organizational domains. Worked as a Project Manager - Service Delivery- Infrastructure Support with Thirdware Technologies Solutions Ltd, Chennai, seeking challenging senior managerial assignments with a reputed organization
Professional Experience Clearance: Top Secret ITIL V.3 Foundation Certified • M.S.L.S. and M.A. degrees. • Remedy User • Configuration Management Database (CMDB) analyst and designer • Provided technical Configuration Management input in proposal efforts both large and small • Skilled CM consultant and advisor in developing Configuration Management processes for the CM of object oriented languages (i.e. Java, .NET a...
Ideal Companies: 25+ years of Configuration Management experience
I am an experienced ITIL Master for one of the largest accounts in the USA. I am open to relocation if necessary.
Looking for a Program/Project and/or Service Delivery Management position.
My expertise and drive is in delivering organizational performance transformation and improvement. Through disciplined business management and exceptional client focus, I add value to the top line, while creating and delivering processes, systems and cross-functional teams that deliver on both shareholder value and the customer experience. I have worked for the past seven years in a role almost exclusively comprised of int...
Environment is comfortable with casual attire acceptable most of the time. Job where I am really interested in their products, services, or what they are trying to accomplish so I can feel that I am making more of an impact with my work. I have interests in the Environment (going green, conservation, etc.), Math, Sciences, Teaching/Training, Building/Remodeling/Projects, Design, Flying, Creativity, Brainstorming, Think T...
IT professional with years of experience in various roles. Looking for a Full-time or Contract-to-hire position as an Avaya PBX Administrator, Telecom Analyst or IT Support Specialist.
Tags for this Online Resume: Telecom, Avaya, PBX, MCSE, Desktop Support, Microsoft Office, Documentation, Team Player, Communication Manager, Avaya Site Administration, Windows 7, Windows 8, Server 2008, Server 2012, Verint, Uptivity, Call Center, Agent Login, Voicemail, Ayava Aura, AVST, VDN, Vector, Route Pattern, Trunk Group, Media Gateway, EC500
I suspect you’ll find very few candidates with a background such as mineand it’s one I’d like to put to work on your behalf. Together with nearly 23 years of AD military experience as a supervisor & NCOIC for up to 200+ personnel, I have 28 years of military and DoD experience in IT and networking operations and 10 years of experience working as a Helpdesk problem solver. My certifications are current in ITIL v3 Foundati...
I have twenty years of experience serving on Federal contracts since February 1995, mainly supporting the Department of Defense (DOD). My primary functional skill sets are in quality assurance, process engineering, trend and metric analysis, test engineering, technical documentation and writing of Standard Operating Procedures (SOP). I also have a strong overall awareness in Information Technology and Information Technology...
Ideal Companies: Information Technology based companies
Tags for this Online Resume: Northern VA, ITIL, ITSM, Metrics, Quality Control, Documentation, Process Engineer, Excellent writing Skills, Subject Matter Expert, Creative Problem-solving, Management, Configuration Management, ITIL Foundation, Quality Assurance, CompTIA Security Certificate, Incident Management, Network Management, Problem Management, Release Management, Change Management
Qualifications UNIX/LINUX Application Support ITIL V3 Foundations Certified HP PPM Excellent problem solving skills Account/Security Administration Oracle/SAP Printer Administration Accomplishments Received Director's award for role on Legacy elimination projects, which resulted in annual 10% IT infrastructure cost savings and 2.3% power consumption in the Westborough Data Center. Coded and documented new jobstream processe...