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Online Resumes with "ITIL Process Implementation"

It service management consulting

I am seeking a position which will allow me to bring my wide range of operations and quality improvement experience to a company that is serious about high quality IT service delivery with a commitment to continuous service improvement. I have recent experience with conducting management interviews to determine the "as-is" state of Incident and Asset Management processes at the Loudoun County Public School system, and taki...

Tags for this Online Resume: ITIL Process Implementation, Service Delivery Quality Improvement, Program & Project Management, Process, Metrics Development & Improvement, Incident, Request & Change Management, Requirements Gathering, Process analysis & Improvement Recommendations

Project Manager - 20 Years of Experience - Near 30248

Data Centers Relocation Project Management & Methodology Network Design Management & Operations (Voice, Data & Wireless) Server & Hardware Tech Refresh Budget Analysis and Forecasting Change & Risk Management Effective Business Communication VOIP Deployments Resource Management Critical Milestones Business Development Project Management Best Practices Project Planning & Scheduling Strategic & Financial Planning Vendor Manag...

Tags for this Online Resume: ACD, Automatic Call Distribution, IBM, Pbx, Enterprise Manager, Infrastructure, Local Area Network, Planning, Routers, Toshiba