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Online Resumes with "ITIL Certified"
Align with a company where I can leverage my knowledge and experience in IT and Service Management to the benefit of the comp.any and its customers
For almost 20 years I have been fortunate enough to work extensively with every part of the technical infrastructure; helpdesk staff, multi-tier technicians, back-end system administrators, application development staff, quality assurance and the executive levels. With these IT teams I have improved customer service, driven the efforts to solidify the infrastructure and implement a business continuity plan, streamlined the...
Looking for a mid-level management to full fill the industry needs in system and support..
As an IT professional working for a Global Service Operations Team with15+ years of Network Engineer in-depth experience with concentration in Voice. I've transitioned to IT Service Management and now a Senior Manager in Major Incident and Problem Management supporting different platforms (e.g. Voice, Data, Storage, Collaborative Technologies, Windows, and UNIX). The role is based upon the ITIL (Information Technology In...
Technical Writing and/or Technical Training role where my experience and expertise at translating technical information into language that can be understood by others will improve productivity and contribute to the company’s growth and success.
Continue to manage at the Director level Information Technology professionals
IT Program Delivery Project Manager - 18 Years experience - PMI, ITIL, ISO and AGILEMethology experience / ITIL Certified
Successful Project Manager of Information Technology and Telecommunications with 18 years experience competently managing numerous complex large scale efforts simultaneously to completion with a high quality of results and customer satisfaction. • Effective at combining business knowledge and expertise in the use of disciplined project management methodologies, with the insight and flexibility to quickly adapt to unique b...