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Online Resumes with "Executive Escalations"


Technology management or customer relationship management role.

Tags for this Online Resume: Telecommunications, Technical Support, Contact Center, Technical Training, Executive Escalations, Engineering, Operations, Contracts, Professional Services, Process Engineering, Vendor Management

Benefits Consultant

My career goal is to join a reputable organization and partner with a team of associates who focus on delivering quality service in an HR/benefits environment. My objective is to offer a future employer my professionalism, my outstanding presentation skills, my ability to handle business critical communications, and my commitment to timely execution of escalated issues. I specialize in managing compliance regarding FMLA/ST...

Featured Profile

Help Desk Specialist - 16 Years of Experience

Summary of Qualifications A highly knowledgeable and detail oriented Network Technician with an exceptional record of troubleshooting Windows 7 and Windows XP & MS Office, hardware & software installation and excellent customer service. Relevant Accomplishments * Constantly praised for my attention to detail, customer service skills, excellent oral and written communication to end users. * Troubleshooting Windows 7, Network...

Tags for this Online Resume: Citrix, Exchange , Active Directory , Technical Support, Document Management , Windows 7, Application Support, Airwatch-MDM, Software, Laptop Computer

Application Support - 18 Years of Experience - Near 75240

Profile: STI - CHDP: CERTIFIED HELPDESK PROFESSIONAL Qualifications include a diverse and strong background in Operating Systems, Windows Networking and POS. Background includes technical support, desk support and team management in industries focused towards Windows XP, Vista and Windows 7,8 and 10 - technical support, network design, network implementation and administration, programming, development and research, data mi...

Tags for this Online Resume: Hub, Routers, Software, Connectivity, Domain Name System, Microsoft Visual Basic for Applications, Microsoft Windows, POS, Services, Management

Help Desk Specialist - 15 Years of Experience - Near 30319

Researches and resolves issues for Executive Escalations * Review quantitative data analysis and solving problems * Investigate and collect data on executive complaints * Facilitate with other departments to correct and track issues * Identify and track incorrect listed items through report and data Perform and support daily duties and task related Awareness and understanding of Help ...

Tags for this Online Resume: Management, Complaints, Troubleshooting, AT&T, Compliance, ISO, Medical, Medical Devices, Support, Technical Support

Customer Service Supervisor

SUMMARY Loyal, dedicated Case Manager in the Executive Escalation Team with over 18 years of experience. Applied over a decade of multi-tasking and organizational skills to provide escalated dispute and conflict resolution for customer accounts. Resolved customer installation issues by rescheduling and dispatching technicians, involving high-level listening and communication skills utilizing email, phone, letters and face-t...

Tags for this Online Resume: Audit, Back Office, Computer Aided Software Engineering, Email, Install, Microsoft, Microsoft Excel, Billing, Communication Skills, Customer Accounts

Featured Profile

More than eighteen years experience in customer support for Utilities Applications with recognized strengths in customer management, employee development, problem solving, trouble shooting, and planning and implementing proactive procedures and systems to

Experienced Customer Support Director, familiar with managing remote teams and using KPIs to develop, support and grow staff. Talent for escalation resolution and customer satisfaction. Seeking to contribute to growing organization.

Ideal Companies: Oracle, Amazon, Google,

Tags for this Online Resume: Documentation, Infrastructure, Policies and Procedures, Team Lead, Oracle, Project Management, Automation, Management, Support Professional

Program Manager

Ideal Companies: Amazon

Tags for this Online Resume: Management, Business Development, Business Strategies, Business Strategy, Architectural, Data Architecture, Documentation, Networking, Project Management, Root Cause Analysis