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Online Resumes with "End User Support"
SUMMARY * Business Analyst with 5 years of experience in Business Requirement Gathering, Business Process Modeling. * Knowledge and experience of PMBOK project management practices. * Design and review of various documents including the Software Requirement Specifications (SRS), Business requirements document (BRD), Use Case Specifications, Functional Specifications (FSD), Requirement Traceability Matrix (RTM) and testing d...
Summary IT professional for more than 20 years working with Microsoft products, and supporting networks for small, medium, and large enterprise business, knowledge on Windows server 2003\2008R2\2012R2, and small business server (SBS) 2010\2011. Advance knowledge of windows active directory (AD), DNS, and DHCP. Knowledge of SonicWALL routers, switch configuration and network design. Understanding of CAT5\6 wiring and patchin...
Ideal Companies: 1964
QUALIFICATIONS PROFILE Concept-to-execution driver, technically inclined, and hands-on professional offering proven track record of success in leading project management and quality engineering focused on quality assurance, timely completion, and adherence to budgetary limits. Strategic and proactive management approach expert at identifying and resolving complex problems and coordinating team efforts to achieve smooth and ...
SUMMARY OF QUALIFICATIONS NETWORKING OS PROTOCOL
SUMMARY Technology Development Project Manager, Systems-Business Analyst, Master Software Trainer-Facilitator, and IT Governance Manager with a proven track record in systems analysis, integration, conversion, implementation, management, solutions, and training, as well as change management, account management, vendor relationship management, data analysis, data management, marketing operations, end-user support. Especially...
SUMMARY An innovative and resourceful technical support engineer with broad experience globally in product knowledge, sales, marketing, account management, client/vendor relations, end-user support, training and mentoring, troubleshooting, implementations, and configurations. Demonstrated abilities include product development, telecommunications systems management, project management, and installations. Displays exceptional...