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Online Resumes with "End User Support"
Securing a Challenging position in Semiconductor Industry and companies where I can utilize my extensive knowledge and experience. summary A highly skilled and technically oriented engineer with broad-based expertise in applications engineering, production control, board layout, failure analysis, testing, and end user support. Redesigns existing technologies to improve efficiency/usage. A team leader who established standar...
Ideal Companies: 1962
Summary Related with customers and vendors to match industrial products to applications. Able to analyze deficiencies and propose solutions to enhance performance. Broad understanding applied to implement applications of industrial machinery. Initiated projects through to completion, utilizing various disciplines to achieve predetermined goals. Combining leadership skills with in-depth manufacturing experience, created acce...
and Technical Skills property market analyses/reports. * Conducted business process mapping and re-engineering, requirements gathering, use case creation, testing, job/role design, and end-user training/performance support. * Performed stakeholder engagement, sponsorship alignment, communication planning, change management, and organizational readiness. * Applied Capability Maturity Model (CMM) methodology in designing an e...
SUMMARY Successful Procurement Professional with proven expertise providing support for multiple Procurement Applications. Strengths include Business and Technical knowledge, combined with creative problem solving skills. Ongoing support includes Global Contracts and DocuSign eSignature adoption, Analysis Reporting, Supplier Performance Management, Supplier Information Management and Sourcing Modules in SAP/Ariba Upstream C...
SUMMARY A Certified Scrum Master and SAFE Scrum Master who is resourceful, detail-oriented, dedicated IT professional with demonstrated experience in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, Agile, Scrum, Kanban, Scrum ceremonies as Scrum Master. Additional proven proficiencies include project management, programming, SDLC, schedule management, migrati...
Tags for this Online Resume: Inventory, Kronos, Kronos (Labor Mgmt Sys), Payroll, Gathering Requirements, Requirements Gathering, SDLC, Team Lead, Health Insurance Portability And Accountability Act, CICS
Accomplished professional with proven ability to successfully direct client support services, operations management, Call Centers, and projects with an international footprint. Expertise in building, optimizing and leading end user support teams with proficiency in employee development, the creation of internal/external communications, and challenging the status quo with innovative solutions to improve client service, enha...
Tags for this Online Resume: Vice President, Client Service/Support, Call Center, Project management, Re-engineering, Operations, Help Desk, Service Now, Policy & Procedure, Employee Development, Remedy, Cross Functional Leadership, Program Development, Customer Service, IT Operations, Emergency Response Team Initiatives, Team Leadership & Mentoring, Performance Measurement, Voice of the Customer, Resource Alignment & Optimization, Business Analysis, IT Manager, Client Service / Support Management, Executive Director, Website Start-up, Proactive Professional, management, proactive, leader, Manager, Management, Business Analyst
QUALIFICATIONS QUALIFICATIONS EXPERTISE EXPERTISE QUALIFICATIONS EXPERTISE EXPERTISE CAREER HIGHLIGHTS CAREER HIGHLIGHTS VENTUS NETWORKS 2010 - PRESENT Implementation Engineer Achieved success on multiple diverse projects. Primary role includes Project Management, Implementation, Life Cycle support, technical support, implementation of processes pertaining to project improvement. * Liaison between Senior Management and Clie...
Ideal Companies: Endsight
COVER LETTER: I am writing in response to your advertisement for a position with your Technology team. After reading your job description, I am confident that my skills and my passion for technology, operations that supports new business or reduces cost and / or revenue are a perfect match. In my career, I have specialized in transforming business processes with product and back office support. While I was with InterCall we...
COVER LETTER: ATTN: Recruitment Manager and/or Staff, It appears that my professional qualifications and career interests are applicable to your current and future needs. Therefore, I am submitting this letter to express my desire to obtain a Security Operations Center Analyst position. Let me assure you that my previous employers and my tenure with Network Operations Centers as my position as a Lead Computer Operator has p...
CAREER SUMMARY: Server / Desktop, LAN / WAN, Management / Administration / Optimization. Dedicated and Personal End user support. Internet Perimeter Edge (Customer Facing) Optimization.
PROFESSIONAL SUMMARY * IT Professional with IT Support Engineer and Developer Support experience. * Skilled with infrastructure development support, and proficient as a PC Analyst providing end-user support and repair. * Works well in independent and teamwork environments. * Excellent verbal and written communication and interpersonal skills.