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Online Resumes with "Employee development"
Ideal Companies: ADP MetLife John Hancock
Ideal Companies: American
Ideal Companies: No preference
6 plus years of customer service experience with IT applications Managerial experience
Ideal Companies: Industrial Manufacturing Retail
AREAS OF EXPERTISE Client/Customer Service Management * Customer Relations Management * Customer Service Department Development * Service Level Agreements (SLA) * Organizational Leadership * Employee Development Help Desk & Incident Management * 24 x 7 / Tier 1, 2 & 3 Support Levels * Network Operation Center (NOC) * Service Restoration Team (SRT) * Daily Service Review (DSR) * Root Cause Analysis (RCA) * ...
Goal-directed, results-oriented professional with over 18 years of increasing responsibilities in management. Excellent communication and problem resolution skills. Self-motivated with high energy, creativity and focus. Detail-oriented in completing projects. Able to multi-task effectively. Proficient in the planning and execution of projects in time-sensitive environments. Strong and decisive leadership qualification...
Ideal Companies: Coca-Cola New Orleans Saints New Orleans Hornets Entergy Bellsouth
• Over 10 years experience in the banking industry ranging from teller responsibilities to human resource duties. • Proven success in establishing strong relationships with both internal and external clients to ensure success. • Strong leadership talents, “team player” attitude and spirit, and the natural ability to establish consensus among cross-functional areas. • Capable of managing people and procedures from a “big...
Widely experienced professional with a strong record of increasing sales and operational efficiencies, developing and implementing complex processes and associated matrix training programs and eliminating work bottlenecks who delivers outstanding results through the ability to provide visionary solutions.
Ideal Companies: AT&T Johnson & Johnson Brighthouse Embarq
Accomplished Project/Program and General Manager with 10+ years of experience in conceptualizing and executing the changes required to drive growth, improve operational performance, and optimize value to the organization and its clients. ? Creative energy, entrepreneurial drive, and excellent analytical skills augment decision making and strategic planning. Complex business challenges are surmounted by experience-based judg...