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Online Resumes with "Desk Side Manager"
High energy IT professional with communication and leadership skills.
Ideal Companies: BP Amoco Google Microsoft
12 years' technical experience in helpdesk and desktop support dealing with fast-paced, rapidly expanding companies. Expertise includes: Hardware/Software support, PC Imaging, and Networking. Analytical decision maker with excellent problem-solving skills. Recognized for ability to solve long technical problems on and off the phone and keeping above 90% first call resolution when a problem is assigned to me.