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Online Resumes with "DaVita HealthCare Partners"
SUMMARY OF QUALIFICATIONS: Successful customer service and process management professional with twenty years of progressively responsible leadership experience in variety of business and operational environments. Exceptional team building skills as an accountable, caring leader with integrity, tireless work ethic and outstanding organizational skills.
Tags for this Online Resume: Distribution, Strategic Vision, Customer Service, Dialysis, Health Insurance Portability And Accountability Act, Management, AVAYA, Call Center, Customer Relationship Management, Quality Assurance, management, manager, Operations, Contact Center
Areas of Expertise & Technical Skills * Strategic/Analytical Thinker * Infrastructure * Lean Processes * Service Delivery Optimization * Program Management * Full Life Cycle Management * Finance and Budgeting * SaaS * Process Improvements * Policy Development * Data Migration/Security * Regulatory Compliance * Information Security * Disaster Planning * Cost Reduction Key Achievements * Collaborated in development of enterpr...