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Online Resumes with "Customer Contact Center"

more than just a phone monkey

Tags for this Online Resume: Variable Annuities, NASD Series 6, Registered Representative, LOMA, Annuity, Financial Services, Customer Contact Center, Call Center

The Diverse Assistant

High Energy Administrative Assistant with exceptional customer service and data entry skills; very organized; resourcefull and have high ethical beliefs

Ideal Companies: construction office, legal office, state/county offices, animal care

Tags for this Online Resume: Admistrative, Administrative Assistant, Executive Assistant, Receptionist, Executive Secretary

Directory Assistance Operator

Tags for this Online Resume: Adminstrative Travel Assistant, Customer Service, Travel Agent, Secretary/Data Entry, Great Communicator

Exceptional Project & Process Manager

Highly motivated experienced Manager with strong team building and leadership skills. Innovative, creative, goal oriented & results driven.

Ideal Companies: Kraft, Coke, Target, Wells Fargo, Wal-Mart

Tags for this Online Resume: Experienced Manager, Process Improvement, Decision Maker, Team Builder

Customer Contact Center Manager / Call Center

Management professional with experience in call center management, retail management, and hospitality management

Ideal Companies: Sears, American Express, SAS, Citigroup, Campus Partners

Tags for this Online Resume: Management, Call Center, Customer Contact, Customer Service, Sales, Manager, Professional, Business, Leader, Training

Client Relations Diva

I am a highly focused executive with twenty-nine years of experience in Fortune 100 Companies, providing a background in Financial Systems, Telecommunications, IT, and Business Consulting. I have proven leadership in implementation and software development, business and strategic planning, national program management and funding, product development and implementation, financial systems business solution design and larg...

Ideal Companies: FEMA, USAA, Duke Energy, Marriott

Tags for this Online Resume: Program Management, service relations, account relations, technical project management, direct, service, operations, vice president, accountability, manages oters

Senior Operations Manager, Southern New Jersey, Delaware, Eastern P.A.,

To obtain a Sr. Management position where I can lead and develop a staff to meet and exceed company / business units objectives, SLAs and goals.

Tags for this Online Resume: Director of Operations, Operations Manager, Regional Manager, General Manager, Processing Center, Customer Contact Center

Customer Contact Center Manager

Senior Customer Service Manager - 20 Years of Experience - Near 75219

Accomplished Customer Contact Center Senior Manager with experience overseeing multi-center management teams. Adept at rolling out new products, driving sales, and reducing overhead costs to bolster the bottom line. Skilled in troubleshooting problems and conceiving workable resolutions. Recognized ability for elevating customer satisfaction for high-volume operations.

Tags for this Online Resume: Customer Service, Inbound Call Center, Insurance, Banking, Sales, Senior Manager


Skills Summary Leader with extensive experience in building, analyzing, and operating high volume customer contact center operations. Skilled in new technology implementations and developing world class customer service operations. Excellent background in process improvement utilizing programs such as TQM and Six Sigma to create a greater return on investment. Experienced in creating strategies to improve customer satisfact...

Tags for this Online Resume: Call Center, Bankruptcy, Insurance, Insurance Claims, Customer Relationship Management, Integrate, Project Management, Project Manager, SAP, Siebel, Workforce

Customer Service Manager - 12 Years of Experience - Near 30080

SUMMARY OF QUALIFICATIONS Tenured Senior Leader in customer contact center environment for the largest deregulated natural gas marketer in Georgia. Proven success in building strong working relationships and motivating both local and virtual teams to achieve monthly and annual service level metrics. A self-motivated, innovative individual who uses knowledge and resources to get the job done. Exceptional skills in: * Contact...

Tags for this Online Resume: Interactive Voice Response, Voice, Billing, Disaster Recovery, Forecasting, Quality Assurance, Scheduling, Test, Training, Customer Service, Microsoft Suite