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Online Resumes with "Contact Center Industry"

Operations Manager

Looking for a rewarding, fast paced management job in the contact center industry

Quality and Business Analyst actively looking for opportunity in Houston, Texas

Experienced and highly enthusiastic professional with over 8 years of extensive experience in the digital media and contact center industry seeking a challenging position in blend with Quality or Business Analyst.

Tags for this Online Resume: Quality analyst, Business Analyst, Automation test Engineer, Define product requirements, Test planning and Management, Requirement Gathering

Director - 15 Years of Experience - Near 87114

As you will notice from my résumé, I have a successful, comprehensive, and diverse work history in the Insurance / Health /Contact Center Industry which includes most recently experience with Federally funded program of which I was responsible for managing the effective intake of unemployment claims for the State of New Mexico. My experience continues with Call Center start up, which includes metric development, infrastruct...

Tags for this Online Resume: Tenured, Commended, Efficiency, Multifaced, Dedicated, Self motivateto

Telecommunications Sales Agent - 18 Years of Experience - Near 33177

Summary: Accomplished Solution Sales Expert in the Contact Center Software and Technology space 17+ years of Managing Complex Sales Cycles. A phenomenal Team Motivator and Leader. Passionate, Tenacious, and Results-Driven. A "make-it-happen" professional with the ability to build C-Level relationships by understanding key business challenges/applications and demonstrating how Enterprise Software Solutions can help to get mo...

Tags for this Online Resume: Remote Home Office, Enterprise Software, Contact Center Industry, Solution Sales, Business Development, Sales, Telecommunications, Channel Manager, Cloud Services, ISP, Call Recording, SaaS, UCaaS, Director of Sales

Operations - 9 Years of Experience - Near 35630

To lead and direct a team and have the opportunity to further the growth and success of the company as a Manager.

Tags for this Online Resume: call center management, Group Operations Manager, Strong working knowledges of contact center industry, multi-channel customer support (Chat, E-Mail and Phone), Hiring, Interviewing, operational reports analysis, implementation of new business, Call Center, Complaints

Engineering Manager

Provided consultancy expertise in 36 countries for Fortune 500 companies specializing in communications integration and collaboration engagements. Selected by McKinsey PWC and Capgemini to provide consultancy expertise for technical innovation projects analyzing and improving customer lifetime value. Contracted by the United States Space and Naval Warfare Systems Command (SPAWAR) to consult validate and manage several compl...

Tags for this Online Resume: Cisco, Annuity, Automation, AVAYA, Customer Relationship Management, Genesys, Integrate, Meridian, Oracle, SAP