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Online Resumes with "Citi Group"
Manager Operations with SERVICE-DELIVERY EXPERIENCE Drive business in financial service- delivery industry manage global teams, strategic planning, and process improvement initiatives within highly regulated, complex environments. Earned recognition and numerous awards in addition to promotions for demonstrated leadership and commitment to high-performance standards. My expertise is in operations and people management. I've...
Tags for this Online Resume: Payroll, Account Management, Account Manager, Audit, AVAYA, Bankruptcy, Budgeting, Business Analysis, Call Center, Change Management, Call Center Manager, Operations Manager, Program Manager, Customer Service Manager
Innate problem-solver, exceptional leadership, intellectually curious, perseverant, public speaker and proactive. * Proficiency in Microsoft Excel with knowledge in financial modelling, pivot tables, macros and regression analysis. * Experience with Morningstar, E-money, Salesforce, LPL Client Works, Power Point, Tableau and IBM Watson. * Excellent oral and written communication skills in Spanish and English. DELF certific...
A successful manager with a strong background in process transformation, shared services / organization design development and implementation and business process outsourcing. Lean / Six Sigma Black Best Certified * Process (Finance & HR) Transformation Finance Strategy Development * Future State Operating Models * F&A Business Process Outsourcing * Organization Design ERP Implementation * Project Management * Shared Servi...