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Online Resumes with "Call center management"
Skilled in managing relationship building, contract negotiations, account development, hiring, training, mentoring, quality assurance, and customer relations. Articulate communicator, strong motivator with exceptional mentoring skills in transforming a low performing team to a high caliber workforce coupled with proven skills to understand client’s mindset backed by confidence to interact with individuals at all levels. Ana...
Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Policies and Procedures, Telephony, Training, Call Center, Banking Industry, Customer Relationship Management, Customer Service
Ideal Companies: work from home
Human Resource Certified. Forward thinker, diverse, experienced. An individual excited about and open to change. Human Resources Project and Implementation Analyst . Hiring Leader (new hire orientation, onboarding and off boarding), Interviewer (Screener). Compensation and benefits expertise. Asset management, highly skilled in coaching and performance management. Policy & benefits trainer. American Express Global Business...