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Online Resumes with "Call center management"



Featured Profile

An accomplished Operations Manager with 15+ years of experience in call center operations.

Skilled in managing relationship building, contract negotiations, account development, hiring, training, mentoring, quality assurance, and customer relations. Articulate communicator, strong motivator with exceptional mentoring skills in transforming a low performing team to a high caliber workforce coupled with proven skills to understand client’s mindset backed by confidence to interact with individuals at all levels. Ana...

Ideal Companies: USAA, CapitalOne, Toyota Connected, Expedia, Netflix, Hulu, Amazon, Apple, Microsoft

Tags for this Online Resume: Management, Call Center Management, Operations Management, Motivating Teams

Customer Service Manager

Tags for this Online Resume: Management, ACD, Automatic Call Distribution, Policies and Procedures, Telephony, Training, Call Center, Banking Industry, Customer Relationship Management, Customer Service

Sales Manager

Tags for this Online Resume: Billing, Sales, Statistics, Call Center, Call Center Management, Coaching, Communications, Compass, Firepond Contact Center, Google Docs

Customer Service Supervisor

Ideal Companies: work from home

Tags for this Online Resume: Call Center, Security, VIP

Director

Tags for this Online Resume: Call Center, Engineering, Market Research, Process Re-Engineering, Research, Quality, Quality Assurance, Financial, Referrals, Sales

Human Resource Training Specialist - 3 Years of Experience

Human Resource Certified. Forward thinker, diverse, experienced. An individual excited about and open to change. Human Resources Project and Implementation Analyst . Hiring Leader (new hire orientation, onboarding and off boarding), Interviewer (Screener). Compensation and benefits expertise. Asset management, highly skilled in coaching and performance management. Policy & benefits trainer. American Express Global Business...

Ideal Companies: Amazon, Cisco Systems, UNC Health

Tags for this Online Resume: Appraisals, Asset Management, Audit, Benefits, Business Requirements, Call Center, Call Center Management, Change Management, Cisco, Claim Processing

Customer Service Manager

Tags for this Online Resume: Billing, Call Center, Management, Scheduling, Telephony, Acquisitions, New Methodologies, Forecasting, Business Development

Director - 20 Years of Experience - Near 16901

Tags for this Online Resume: Mcafee (Virus Control), Software, Software Deployments, AT&T, Call Center, Call Center Management, Customer Accounts, IBM, Management, Manufacturing