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Online Resumes with "Call Routing"
Admin assistant who keeps the professional on track. I am the one who works behind the scenes to make sure your business is neat, ordered and smoothly running. High energy with an eye to organization and customer service. I make your job easier, while making you look good.
Ideal Companies: Major Banking or Medical organizations
Team Player, Thinks outside the box, Leadership skills, Very Resourceful, Excellent Time management skills
Eager to learn, improve, give ideas, act and succeed. Communication and leadership skills, bilingual.
Tags for this Online Resume: shipping clerk
I am highly focused and results-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.
Ideal Companies: Any company that treats their employees as part of a family
An energetic and a result-driven Senior IT Executive with hands-on experience in building world class applications and processes utilizing SOA, Web Services, and BPEL workflows. Has utilized both J2EE and .Net frameworks. Has designed, architected, built and implemented enterprise systems including Online Portals, Online Banking, ERP, CRM, Network Engineering & Provisioning, as well as implemented and integrated packaged so...
Jack of all trades and master of all. I have just about everything at least once - from building a wall to organizing archived files. I am a plethera of knowledge!
Ideal Companies: Any
Full time position with benefits. A customer-facing position with self management. Option for home office a plus. An associate position where I can start at a training level and grow expertise in new area more in line with today's technologies
Tags for this Online Resume: Nortel, Meridian, CS1K, Enterprise Voice, Contact Center, Symposium, Call Center, Customer Service, Voicemail, Call Pilot, Meridian Mail, Programmer, Administrator, ACD, telecom, CSAM, CTI, Project Manager, Communications Server
Very experienced manager of architects, testers, developers and projects seeks new exciting challenges with a growing sustainable enterprise.
Seasoned Help Desk Professional and Technical Trainer. Superior training, troubleshooting and communications.
Computer repair field tech on IBM high end mainframes and attached I/O for 7.5 years. IBM high end remote support center call rep and team lead for for 18 years. IBM field tech manager for 1.5 years. IBM service delivery planning specialist for 7 years.
Ideal Companies: Companies that truly value employee contributions instead of paying lip service.
Avaya Certified Sales Specialist and Certified ACD Aspect Telecommunications Professional in call routing and Historical reporting. Wide range of experience and broad knowledge of telecommunications and Information technology. Strength in customer communications and problem solving.
Tags for this Online Resume: Aspect ACD, Historical Reporting, Aspect System Management Suite, Aspect Call Control Table, Avaya Professional Sales Specialist, Aspect ACD Certified, Aspect Historical Reporting, Aspect System Management Essentials
Telecommunications professional with 16 years of experience. Goal oriented and capable of meeting strict timelines; critical thinker and problem solver; highly motivated team player and motivational leader; resourceful process improver via proactive thinking; and effective for revenue recovery and generation. Background in Resale, UNE-P and Facility based provisioning. Skilled trainer with foreign and domestic travel exper...
Ideal Companies: all telecommunications companies