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Online Resumes with "Call Center Technology "



Call Center Manager

Ideal Companies: Wells Fargo, Nationwide, AvivaUSA, Principal, John Deer Credit, WellMark

Tags for this Online Resume: Call Center Management, Multi-site Management, Call Center Technology, Results Driven, hands On

Customer Service Manager - Call Center Technologies

Collections Agent

Tags for this Online Resume: Account Management, Customer Service, Technical Support, Sales, Business Development

Unified Communications Engineer

 To seek a challenging and equally rewarding career and apply my technical expertise in the areas of Cisco Routing/Switching, Cisco IP Telephony, VoIP, Security and Call Center technologies.  To become a Voice and Data Convergence Specialist and pursue my aspiration to become a CCIE in Voice.

Global Management Executive

Global Support Operations / Multi-Site Contact Center Management / Customer Relationship Management Results-driven Management Executive with strong business savvy marked by blend of strategic, operations, technical acumen. Prior U.S. Navy Search & Rescue crewman with 12 years domestic and international corporate experience delivering significantly increased performance in senior management capacities for Fortune 500 co...

Ideal Companies: GE, HSBC, ING, Citi, Washington Mutual, USAA, Frito-Lay, Pepsico, Yum Brands, Countrywide, Intuit, Toyota Financial, other

Tags for this Online Resume: Executive, Customer Satisfaction, Customer Relations, Professional Services, Consulting, Technology, Software, Global Support, Operations, Contact Center Software, Call Center, Strategy, Team Building, Large Budgets, Project Management, Collections, Financial Services, Capital One, Aspect, Navy

Featured Profile

CTO, CIO - over 20 years of experience -Ecommerce - Website Operations -Online Marketing

Joseph Anthony Sorisi, CTO - CIO Hands On Leader, Team Coach and Builder of Innovative Technology Solutions and Services Mr. Joseph A. Sorisi, brings over 20 years of experience in management as a CTO and CIO with fortune and startup experience in Internet and Offline B2B and B2C businesses. He is a well rounded executive who possesses strong IT, Internet, application development, SEO marketing, business process, operat...

Tags for this Online Resume: CTO, CIO, TECHNOLOGY, IT, ECOMMERCE, INTERNET, WEB, LAMP, LINUX,,APACHE,MYSQL,PHP, SEO, EMAIL, AD, ONLINE, MARKETING, IBM,WEBSPHERE,PORTAL,J2EE,JAVA,XML,AJAX,FLASH, AGILE, WATERFALL, IDE, SOAP, PROJECT MANAGEMENT

Hard work and dedication within.

I am a dedicated and loyal employee that strives to meet and/or exceed every goal that my employer expects. I have a very high work ethic and believe that every employee should be at work on time and every day scheduled.

Ideal Companies: A company that will allow me to grow with the company and use my talents where needed.

Tags for this Online Resume: Customer Service

Collections Manager

15+ plus years as a successful manager of exempt and non exempt employees.

Ideal Companies: Any with room for advancement!

Tags for this Online Resume: Collection Manager

Call Center Manager

To use my experience in the healthcare and insurance industries to obtain a management position in non-or for-profit industry.

Tags for this Online Resume: process improvement, call center technology and management, operations turnaround , quality and productivity metrics development, telephony systems implmentation

Dynamic Technology Executive

Hands on leader experienced in Microsoft .NET software development, network management, data center management and call center technology. Eight years of military officer experience and eight years of technology management with consulting firms and call center operations. I love using technology to solve complex business problems.

Ideal Companies: Small / Medium technology company

Tags for this Online Resume: technology, .net, microsoft, call center, consulting, manufacturing

Process Improvement, Project Management, IT Consulting, Wireline/Wireless Specialist

Twelve years of experience in full life cycle (SDLC) Project Management & Process Improvement within the technology and telecommunications industries. Specializing in CRM, Customer Care, CTI, Quality Assurance, Workflow analysis, technical Call Center Strategies and IT Methodologies. Extensive background in managing teams and implementing projects workflow processes, voice solutions, web portal interfaces, network te...

Ideal Companies: Technology Companies, Consulting Firms, Telecommunication

Tags for this Online Resume: Process Improvement, IT Consulting, Customer Service Director, Business Development, Call Center Management, Sales Engineer

Call center VP

Now Im looking for a new executive opportunity with a company poised for solid growth and performance.

Ideal Companies: One that is poised for significant growth.

Tags for this Online Resume: Call Center Director, Vice President Customer care, General Manager Call Center