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Online Resumes with "Call Center Optimization"

Program/Project Management - 15 years experience

Denise is an innovative and results-driven leader who focuses on achieving exceptional results in environments that demand creativity and continuous improvement. She is an expert in streamlining cumbersome operations creating long-term, sustainable business solutions, restructuring operations to support optimal process execution, and maximizing team performance that surpasses corporate expectations. Her passion is to figure...

Tags for this Online Resume: Change Management, Program/Project Management, Engagement Manager, Operational Effectivenss, Software Implementation, Call Center Optimization

Project Manager - 20 Years of Experience - Near 96734

Areas of Expertise * Startups, Mergers, Acquisitions * Large-scale Client Engagements * Project and Resource Management * Change Management, Gap Analysis * Custom CRM, Ecommerce, SaaS * CRM, SteelBrick CPQ * Salesforce Sales, Service, Community Cloud * Salesforce Service Console, Task Ray, KB * Salesforce for Outlook, Lightning, Chat * Agile Scrum, Jira Administrator * Extraordinary Customer Experience * Glob...

Tags for this Online Resume: Customer Relationship Management, Ecommerce, Integrate, Interactive Voice Response, Project Management, Project Manager, System design, POS, Professional Services, Services,, Contact Center Specialist, Project Manager, Business Analyst, Director of Operations, Change Management, Process and System Optimization, Customer Experience, Customer Service, Call Center Optimization