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Online Resumes with "Call Center Management"
Utilize 20 yrs of Professional Call Center, Customer Service & Sales Management expertise to assist in any companies growth and development in those areas.
Target Positions: Operations Manager Office / Call Center Manager Project Manager Customer Service Quality Assurance Product Development and Management Target Industries Automotive Aftermarket Hardware Companies Retail Manufacturing Warehousing Logistics
High energy Operations professional with strong focus on loyalty and retention. Exceptional interpersonal skills, resourceful, loyal, creative and dedicated to employee and customer satisfaction.
Innovative Call Center manager experienced in leading team members in a large-scale international information technology services market with revenue and performance that exceeded the company’s strategic and financial goals.
Tags for this Online Resume: Service Manager, Logistics, Inventory, Purchasing, Warehouse, IT Maintenance, IT Service Manager/Director, IT Maintenance Services, Personnel Management, Budget and Accounting, Supply Chain Logistics
To use my talents to help improve a call centers growth and productivity.
To obtain a leadership position in the customer service or call center field. Industry is not important. I would like to stay in the Orange county, CA area.
Seeking a position that utilizes my service-oriented expertise and skill levels in an environment to demonstrate team efficacy, leadership, and promote quality service thereby enhancing the customer experience.
With 22 years of experience driving dramatic revenue expansion—slashing overhead and boosting margins through expert inventory management and skilled negotiation, establishing highly productive relationships with suppliers, generating innovative strategies to successfully launch new product lines, and providing detailed data analysis to ensure maximum operational efficiency—I am now looking to join a company offering growth...
Demonstrated management and leadership abilities over a 20-year career in Customer Support, mostly in high-tech industries. Turned around poorly performing locations, improved employee moral and provided the highest level of service to customers. Held management positions in large companies such as GTE, Wang Labs and Ericsson. Managed up to 300. Managed P & L and budgets from $1 million up to $50 million. Directed technical...
Ideal Companies: I am open to any company