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Online Resumes with "Call Center Management"
My career objective is to be employed in a position that utilizes my current skills and provides professional growth.
To manage and train a sales and/or customer service team for optimum revenue and growth. To find the hidden strenghts in employees and the hidden sales opportunities for the organizations.
Dynamic, experienced and results-oriented Business Professional with broad based expertise in Call Center Management, Quality Control, Team Building and Employee Development. Eager to integrate superior leadership, communication and client relations talent toward optimizing business performance of a progressive employer.
COACHING / PROGRAM MANAGEMENT / PERFORMANCE MANAGEMENT Expert in designing and delivering training programs that achieve organizational excellence and drive performance improvement.
A results oriented professional with 15 years of broad-based management experience in health plan and call center operations. Decisive leader with proven success in strategic planning and implementation of initiatives to support new business opportunities. Customer focused and performance driven. Excels in business planning, and establishing policies, process and performance monitoring systems to support continuous improv...
Bilingual, Contact Center Manager and Supervisor with over ten years experience developing and managing small to 100+ seat contact centers. Thorough knowledge of contact centers, multi-site management, capacity planning and technology. Consistently deliver 90% and higher service levels and exceeding contract deliverables.
I am seeking a management position in a fast-paced, production-driven call center environment. I have led and motivated businesses with teams of over 400 employees and welcome the challenges employee management and production environments bring alongside the enjoyment of the overall success.
Customer Service/Call Center Management - Contact Center Management Project Manager Help Desk Development
Obtain a position as a Helpdesk Manager with a progressive organization.
Seeking a position where my skills and talents in Call Center Management can be utilized along with further growth and opportunity.
I would like to utilize the experience gained in my previous work history and make an environment that not only gets the work done but , has fun doing it... I believe that if you can't enjoy what you do than you set yourself up for failure.