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Online Resumes with "Call Center Director"
DIRECTOR Highly motivated, results-oriented, assertive individual with a successful history of personnel and project management, performance, productivity, and process improvement. Success driven professional with a track record of promotion, continually meeting / exceeding productivity and operational goals, and maximizing productivity in both a nonprofit and for-profit environment. Highly competent in professional p...
Ideal Companies: Sabre Holdings, Hilton, Sheraton, GE, Expedia, Bank of America, Chase, Dr Pepper, 7-Eleven, Alon USA, Atmos, AT&T, Centex, Comerica, Corner Bakery Cafe, Dean Foods, El Chico, EmCare, Energy Future Holdings, Energy Transfer Partners, ExxonMobil, FedEx Office, Fossil Inc, Harwood International, Hotels.com, Hunt Petroleum, i2 Technologies, Idearc Media, Interstate Batteries, Lockheed Martin Aeronautics, McAfee, Merit Energy Company, MetroPCS, Microsoft, Neiman Marcus, Raytheon, Research in Motion, Regus, Rosewood Hotels and Resorts, Samsung Telecommunications, Southwest Airlines, Symantec, Tenet Healthcare, Texas Industries, Trammell Crow, United Surgical Partners International, Verizon Wireless
I've worked in the Financial and Healthcare fields managing big Call Centers. I have had the benefit of creating new roles, defining strategies for the centers, training as well as introducing new technologies in the workplace to help the client and the crew.
Highly experienced energetic, results-oriented Director with extensive knowledge in directing operations in highly demanding inbound call centers. Very skilled at leading and improving performance of teams ranging in size from 60 to 100 full-time employees. Expertise in developing strong customer and employee relationships leading to improved retention, attendance, increased business productivity and profitability. Creative...
Motivated, personable business professional with director level call center operations management experience and a successful track record in a customer service and revenue generating environment. Looking to relocate, and invest in the right business long-term.
High energy results oriented professional with 25 years in sales, call center management, customer service management, and product and project management. Proven ability to motivate employees to achieve optimum performance levels. Fast-track promoted at Cable Shopping Network Corporate Headquarters based on leadership qualities and astute relationship management skills. Designed and implemented employee development program...
Tags for this Online Resume: Call Center Director, Call Center Supervisor, Scottsdale, Phoenix,
Energetic leader with 25+ years of customer service experience leading successful teams both business to business and business to consumer in multiple areas including sales, customer service and technical support in a call center environment. Achieved by building top performing call center teams with leadership, resources and motivation to achieve exceptional goals. A strategic visionary that has a wide array of experience ...
I am looking to bring my skills, ambition and successful history to another company to apply these winning techniques.
Proven leadership success in P&L, Call Center Management, Sales, Operational Metric Improvement, Customer Satisfaction,, Quality Management, Project Management and Multi-Site Management. Demonstrated skills in leading highly effective teams to acquire new customers, win critical business opportunities and to improve client retention and satisfaction. Adept at developing and delivering persuasive C-level sales presentations,...