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Online Resumes with "Call Center Director"
I am interested in running a call center or multiple call centers. I have over 23 years of call center experience which includes front-line experience, management, quality, training, 2nd level management, vendor management, union-company negotiations, workforce management, reporting call center statistics, etc.
My objective is to continue my career path as it relates to Call Center Operations with the goal of becoming Call Center Director.
A project management position utilizing my experience in contact center operations, Cisco Unified Communications, and business continuity planning to improve customer service, business processes and return on invesment.
Senior Management in a Customer Care/Call Center environment allowing for a parlay of 25 years of successfully demonstrated Leadership, Customer Relations and Operational Management experience.
I'd like to work with a company that has inspired vision and a collaborative style.
To work for a progressive, financially stable company where I can use my experience to grow the company and meet my own personal career goals.
Build customer relationships and overall customer experience.
Tags for this Online Resume: Call Center Director