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Online Resumes with "CRM Customization"

Customer Service Representative - 8 Years of Experience

SUMMARY OF QUALIFICATIONS:Responsible for telephone repair, circuit provisioning, customer service and support. Operated and maintained Remedy CRM (Customer Relationship Management) Solutions software responsible for trouble ticket tracking and inventory. Effectively communicate with customers and other agents to resolve all work related issues in a timely manner. Dispatch technicians nationwide for local and long distance ...

Tags for this Online Resume: Management, Accounting, NOC, Remedy, Telephony, Customer Relationship Management, Forecast, Inventory

Featured Profile

Director of Performance Improvement and Quality

Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

Ideal Companies: 3M,, BAE System, Bank of America, BD Medical, Bechtel Corporation, Computer Sciences Corporation, Convergys, Credit Suisse, Dell, Evonik Industries, Ford Motor Company, General Electric, Inventec, Maersk, McKesson Corporation, Motorola, Mumbai's dabbawalas, PolyOne Corporation, Raytheon, Shop Direct Group, Starwood Hotels & Resorts Worldwide, The Vanguard Group, Wipro

Tags for this Online Resume: Performance Improvement, Process Improvement, Six Sigma

Loan Counselor - 18 Years of Experience - Near 32210

Summary: Review files for conventional loans ensuring compliance with all real estate regulations. Examines loan documentation for accuracy and completeness. Communicates with account executives and production staff to secure all required information and documents including note, mortgage, settlement statements, income documents, appraisals, etc. Works with Credit Administrator on loan issues. Has authority to withdraw and ...

Tags for this Online Resume: FHA, Documentation, Appraisals, Compliance, Management, Real Estate, Banking Industry, Team Lead, Underwriter, Customer Relationship Management

Assistant Manager - 11 Years of Experience - Near 60608

Summary To obtain a position as a member of your Project Management team that utilizes my skills, work ethic, achievements, and no-nonsense negotiating abilities. Professional Qualifications SAP (Globe). * Certificate of PMS (Property Management System). * 6 Sigma Green Belt Certificate. * Certificate of CRM (Customer Service Management) from Service University of ALSTOM Power Service.

Tags for this Online Resume: Management, procurement, food industry, Market Research, Research, SAP, Accounting Functions, Accruals, Audit, document control

Customer Service Manager - 19 Years of Experience - Near 01879

PROFESSIONAL SUMMARY Results oriented Customer Support Manager with enterprise software development, SAAS (Software as a Service), local/remote team management and CRM (Customer Support) experience on an international scale. Demonstrated success in both the hardware and software industries with proven insight into the needs and expectations of both internal and external customers. Proven ability to liaison between cross fun...

Tags for this Online Resume: Customer Relationship Management, JIRA, Support, Technical Support, Communications, Enterprise Software, Integrate, Sales, SalesForce, Software

IT Project Manager - 15 Years of Experience - Near 48187

SUMMARY An IT manager and business leader that is focused, results-driven, and has experience in a diverse group of industries, such as: healthcare, manufacturing auto finance/banking marketing utilities and government. Management expertise includes: project/program management of application development and infrastructure throughout the System Development Life Cycle (SDLC) utilizing Waterfall & Scrum/Agile methodologies man...

Tags for this Online Resume: Agile, AT&T, Compuware, SCRUM, Test, Test Plan, Data Migration, Wide Area Network, eDiscovery, EMC, manager, IT Manager, Project Manager, Program Manager, IT Leader, Data Center Transformation, Data Center Establishment, Data Center Consolidation, SDLC, Infrastructure

Business Analyst

PROFESSIONAL SUMMARY: - * Total 5+ years of valued experience as a Business Analyst in the IT industry where responsibilities included implementing on-site business requirements for application development and specializing in working with technical staff to create, interpret, and implement business requirements into technical specifications. * Strong experience in Software Development Life Cycle (SDLC) Software Testing Life...

Tags for this Online Resume: Structured Query Language, Acceptance Testing, Microsoft Visio, Test, Unified Modelling Language, User Acceptance Testing, VISIO, Business Requirements, Data Analysis, Data Mapping

Technical Trainer - 20 Years of Experience - Near 10024

Summary: Experienced Senior Trainer/ Instructional Designer/Project Management Professional /Certified Scrum Master Training is my passion and creating effective learning materials is my goal in any project. Project management is an essential part for success. I have been a certified Project Manager, PMP since 2007, and a Certified Scrum Master since February 2012. Working as a Trainer for over 20 years in multiple industri...

Tags for this Online Resume: LMS, Lotus, Macromedia Dreamweaver, Management, Marketing Management, Medical, Metrics, Microsoft, Microsoft Dynamics, camtasia, software, agile, html, it jobs

IT Director - 26 Years of IT Experience - Near 30005

James is a an IT executive with 26 years international experience (US, China, and South East Asia including Japan) in leading and driving IT organization, IT system development & deployment, operational excellence, IT outsourcing & insourcing, and IT transformation enabling business strategic priorities, � Over 14 years of experience in the auto industry, James holds multiple key positions at General Motors in charge of re...

Tags for this Online Resume: Project Management, Project Manager, Integrate, Management, Manufacturing, CIO, Computer Aided Software Engineering, Consulting, Data Analysis, IT Director

Communications - 20 Years of Experience - Near 11706

-Summary of Qualifications- Accomplished business executive with over 25 years of experience in professional sports PR and marketing. Excellent oral and written communication skills. Adept at identifying and managing publicity opportunities that promote the company and its products in print and online publications including, but not limited to, business journals, retail/business trade media outlets, industry analyst reports...

Tags for this Online Resume: Communications, Content Creation, Customer Relationship Management, Public Relations, Web Management, Publications, Multimedia, Social Media, Writing, Advertising, editing, digital media, multimedia, Word Press, media relations, marketing, social media marketing, strategic communications planning, crisis management, internal communications, management, leadership, consulting, collaboration, press releases, feature writing

Manager - 14 Years of Experience - Near 37849

PROFESSIONAL SUMMARY Senior level Leader with over 14 years professional experience in leadership, management, and business development. Specific areas of past experience include electrical engineering, product and marketing management, industrial studies, power quality, and energy efficiency. Core competencies include: * Cross divisional communication * Leadership/Mentoring * Content Marketing * New Product Development * C...

Tags for this Online Resume: Adobe, Business Case Development, Business Development, Competitive Analysis, Computer Aided Software Engineering, Corporate Training, Customer Relationship Management, Documentation, Electrical Engineering, Engineering, manager, sales, management, New Product Development, Content Marketing, SWOT, Digital Marketing, Social Media

Project Manager - 20 Years of Experience - Near 32744 or Remote

Profile Understanding corporate and customer goals in order to structure company support initiatives to aid the needs of the business and the individual user. Excellent communicator, beginning with setting expectations for all those involved within any business function. Assisting management and users to become successful and more effective in their roles within their organizations is a key focus that I maintain during exec...

Tags for this Online Resume: Documentation, Management, Quality, Quality Assurance, Quality Management, Technical Specification, Consulting, Sales, Budgeting, Customer Service, ERP, Supply Chain, Project Management