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Online Resumes with "CALL FLOW SCRIPTING"

Sales Engineer - 20 Years of Experience - Near 60192

Profile I have been in the Telecommunications field for 30 years, and the Contact Center space for 25 years. * I was technical support Engineer for Genesys platform solutions during the period where SBC Datacom sold and supported Genesys solutions. I was a Genesys Certified Engineer during that time, so implementation, database configuration, call flows and scripting problem resolution for supporting SBC deployment teams. w...

Tags for this Online Resume: Integrate, Interactive Voice Response, Speech Recognition, PBX, CENTREX MATE/PLEXAR, CALL FLOW SCRIPTING, RECORDING, WFM, VOIP Engineer, UCCX, UCCE, Cloud, Hosted