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Online Resumes with "CA Service Desk"

Director of Service Management

I am looking to lend thought leadership as a Subject Matter Expert, in the field of IT Service Management. This is for process and software technology that helps Companies integrate their IT strategies with the needs of the business and reduce cost.

Ideal Companies: HP, BMC, IBM, Service Now, Front Range, Numara.., Technology Outsourcing or Software

Tags for this Online Resume: ITIL, Service Management, Technology Director, IT Process Expert, Change Management, Configuration Management, Product Management, Software

Sr Autosys Administrator and Architect - 15 yrs experience, Chicago

Associated with Autosys and application architecture with production support for the last 15 yrs.

Tags for this Online Resume: Enterprise Management application developer , Autosys, CA NSM, CA Service Desk, Scripting, Unix

Supervisory ServiceDesk

Expand on supervisory roles in a medium to large scale Service Desk Operation

Tags for this Online Resume: Security, ITIL 3 Foundations, Security+, Deployment, CA Service Desk, Military

Help Desk Specialist - 1 Years of Experience - Near 78130

Current employment at ACET (Adams Communication & Engineering Technology) – IT Professional with over 10 years of experience in customer service. Recognized for technical troubleshooting skills. Passionate computer troubleshooter driven to optimize hardware and software for highest performance. Seeking an IT position within a well-established company that offers opportunities for advancement and learning while utilizing my ...

Tags for this Online Resume: Microsoft Certified Professional, UNIX based Systems, Helpdesk Analyst, Computer Proficient, Experience with CA Service Desk Manager

Application Support - 20 Years of Experience - Near 08075

Tags for this Online Resume: UNIX, Linux, Windows servers, and IBM mainframes, VI editor, VPN, FTP, SFTP, CA Unicenter, JCL, NDM, Connect Direct, TSO/ISPF, TCP/IP,CA7, CA11, CA Service Desk, Microsoft Outlook, Word, Excel, Power Point, Live Meeting

Featured Profile

System Programmer and Business Analyst

To secure a position where I can empower and develop employees, improve my company's information technology footprint and be able to grow within the company while expanding my knowledge.

Ideal Companies: GE, Northwestern Mutual, Amazon, Aurora Healthcare

Tags for this Online Resume: IT Operations, SQL, Analysis, Business Intelligence, Reporting, Managing, Empowerment

Featured Profile

Implementation Consultant, Application Support

Looking for a position that will allow me to use my skills and knowledge. Would like to have the ability to work from home and travel up to 25% of the time.

Ideal Companies: Google, Relay Health, United Healthcare, Blue Cross Blue Shield

Tags for this Online Resume: STAR Patient Processing, STAR Medical Records, McKesson HzERM, STAR ESD, Forms and Menu Certification, Help Desk Support, McKesson STAR Patient Processing, McKesson STAR Medical Records, McKesson STAR ESD, McKesson STAR Forms and Menu Certification, HEAT,and Remedy Help Desk Support, Project Implementation, Consultanting, McKesson Paragon Medical Records and Registration, Cerner Registration EMPI, HL7 Interfaces, ADT (Admission, Discharge, Transfers), Customer Support, Integrated Testin, Revenue Cycle Soultions, Project Management, Customer Relationship Management and Resolution, SQL, Java Scripting, Mirth Connect

Tester - 15 Years of Experience - Near 14098

Summary:- 14+ years in software, testing, quality assurance, release management, and leadership. Experience to handle team with 15+ resources. Worked in 5 companies, handled around 10+ major projects and products. Client list includes, Ministry of Interior & Doha Asian Games Organizing Committee2006 (DAGOC2006 Qatar) & Riyad Bank (KSA). Seasoned, Technically inclined, Dynamic & Goal-Oriented Person with excellent Leadership...

Tags for this Online Resume: Test, Integrate, Stress Test, Test Cases, Test Plans, Black Box Testing, Automation, Defect Tracking, Agile, HP, System Testing, Performance Test, HP ALM QC, HP UFT, IBM RTC, IBM RPT, IBM RMC, CA SERVICE DESK TOOL, UAT, INTEGERATION TESTING, AGILE TESTING, TEST METHODOLOGY, IBM APPSCAN, MS SQL, DB2, ORACLE, TOAD

Computer Operator - 20 Years of Experience - Near 75219

SUMMARY OF QUALIFICATIONS 1993 - Present work in a TSO / MVS environment Scheduling Platforms Utilizing JobTrack/RunTrack & ZEKE/ ZEBB / ZENA Familiar with AS400 Email utilizing Lotus Notes and OutLook Incident Tracking using CA Service Desk & Service NOW Experience with ( TAO, TSO, MVS, Windows XP and NT, Microsoft Word / EXCEL and Office Pro. IBM Infoprint, View Direct ) Experience and working knowledge with the following...

Tags for this Online Resume: Inventory, Scheduling, Statistics, Zeke (IBM Job Scheduler), IBM, IBM MVS Operating system, Lotus, Lotus Notes, Microsoft, Microsoft Outlook, zeke, Batch Processing

System Administrator - 13 Years of Experience - Near 30023

Career Highlights * Implement and coordinate operates designed to ensure, protect, and restore Information Technology (IT) systems, services and capabilities using Microsoft Windows server * Coordinate communications activities and projects with other concerned agencies and/or organizations * Provide technical support for IT systems to maintain reliability of services for customers * Analyze, plan, and design the enterprise...

Tags for this Online Resume: Microsoft Windows, Software, Microsoft, Services, Configure, Desktop Computer, Information Technology, Install, Microsoft Windows 7, Test, java, software, it jobs

Manager - 20 Years of Experience - Near 60061

SUMMARY OF QUALIFICATIONS Management professional working in the Governance area of IT for 16 years. Diverse experience includes Washington Mutual as Regional Duty Manager Processes reporting Daily status for multiple date centers. Presented to CIO and staff daily, responsible for performance and service at (Downers Grove & Vernon Hills and one Wisconsin data centers (Milwaukee). * Developed policy for Change, Problem, CMDB...

Tags for this Online Resume: Asset Management, Management, Process Improvements, NOC, itsm, change managemant, SACM, Problem management, CSI, Process Architect

Senior IT Manager

PROFESSIONAL SUMMARY DATAPREV - Empresa de Tecnologia e Informações da Previdência Social, RJ Public Company with five System Development units and three data centers. Among other services, processing the monthly payment of circa 32 million pension benefits and managing the National Social Information Database (CNIS), which is composed of 26.6 billion cadastral and labor information of the Brazilian citizen. IT Services Man...

Tags for this Online Resume: pmp, it jobs, pmo, unified communication, itil, Project itil pmp pmo erp saas cloud implementation