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Online Resumes with "Best Access Systems"
I am an outgoing Support Tech with 13 years experience seeking a position in Customer Service or Tech Support. I am skilled in communicating with customers and determining their needs. I have a "can-do" approach to client support and an eagerness to learn new things and add them to my bag of tricks for troubleshooting and problem-solving.
Over fifteen years of IT Software Testing, Quality Assurance, and Data Center Operations experience. Industry expertise is focused mainly in the Federal Government (EPA, GAO, INS, DOED, and DoD-DFAS and MHP/DBSS), the telecommunications sector (Nortel Networks, AT&T, MCI, and Lucent Technologies), and automotive manufacturing (GM and GMAC). Predominate skill sets have been Performance and Functional Test Management, HP-Uni...