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Online Resumes with "BMC Configuration Management"
My experience in the IT field started in 1996 with IBM Global Services as a Help Desk Analyst where I provided phone support for our client, Advantica Restaurant Group. In this position I troubleshot the IBM 4694/4695 POS system that the client used in their restaurants as well as their back office computer system, which ran OS/2. I provided support on both the hardware and software for the end users. From this position,...