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Online Resumes with "4 2003 4 2004 Service Magic"
CASSIE NAASZ 437 Elati St. Denver, Colorado 80204 720-296-9513 Romeca2004@comcast.net Objective I am a very fast learner who gives 110% to all I do. I am ambitious and energetic also easily able to adapt to fast paced and rapid changes and have the ability to multi task. I am looking for a company with which I can grow in my career goals as well as help the company grow. Work Experience Customer Care-Credit An...
Ideal Companies: CASSIE NAASZ, 437 Elati St., Denver, Colorado 80204, 720-296-9513, Romeca2004@comcast.net, Objective, I am a very fast learner who gives 110% to all I do. I am ambitious and energetic also easily able to adapt to fast paced and rapid changes and have the ability to multi task. I am looking for a company with which I can grow in my career goals as well as help the company grow., Work Experience, Customer Care-Credit Analyzer $15.60, 6/2007 – 12/08 NetQuote, Denver, Colorado, ? Managed the approval and denial of credits being applied to customers accounts, handled 60-75 inbound calls daily concerning payments and the requests of additional areas to customers accounts and attempting to "upsell" the customer to other products our company had to offer, also handled daily e-mail inquires on account status and maintenance of accounts. In addition to this I handled a consumer email, which I would respond to consumer inquires as to the status of the application and privacy concerns. Daily multi tasking and complete task within a deadline., Lead Qualifier $15.00, 12/2005 - 7/2006 Education Sales MGMT., Highlands Ranch, Colorado, ? Making outbound calls to prospective students to verify information and put them in contact with a Admissions Rep at the campus of their choice.Also did side projects to help the launch of several new accounts., Consumer Life Cycle Managment $12.50, 4/2003 - 4/2004 Service Magic, Golden, Colorado, ? Made 100-150 customers daily to verify personal contact infomation and also to ensure we had a valid request on file. Checked very large e-mail daily returned customer inquires. Corrected service provider information as to current insurance and company telephone numbers., Customer Service II $12.50, 8/2001 - 8/2002 Apria Healthcare, Littleton, Co, ? Handled calls from hospitals to arrange oxygen needs or other home medical equipment for patients. Also made follow up calls to Doctors office's to ensure correct insurance and diagnosis on patient. Conducted monthly calls to patients to ensure equipment is functioning properly and that they had no questions or concerns with the care of the products that they had.., Customer Service $11.37, 8/2000 - 2/2001 SecurityLink from Ameritech, Lone Tree, Co 80124, ? Handled large amount incoming calls from customers needing a service on their home alarms. Up sold systems, answered questions on current systems and other inquires. Made outgoing calls to make sure all was well with the customers. Received calls from the Field technicians who were on a service call and completed service, collected data on service done and the billing status., Education, 5/2000 AD works, littleton, co, ? High School or equivalent?
Tags for this Online Resume: Customer Service